Okay

Welcome to the ThemeNectar Support Forum!

Average Queue Time: We try to answer tickets within one business day, but depending on the current load the wait time can be slightly longer.

Please Note Before Posting: Every time you post a new comment before we have a chance to respond your tickets gets unintentionally bumped to the bottom of the queue since tickets on our end are sorted from oldest to newest in terms of last comment posted. If you have additional comments prior to us responding, please edit them into the initial post :)

Before posting, please ensure:

  • Your theme version is up to date. You can find a list of all bug fixes and changes here to refer to in the official changelog.
  • Your plugins are up to date & you've tested to make sure a plugin conflict isn't the reason for your issue. Ifa plugin is indeed causing your issue, include the name of the plugin in the ticket.
  • You've checked out the documentation
  • Your WordPress installation is v4.0+

Thanks for purchasing our theme & have a great day! :)

ThemeNectar

Public Tickets

Alex Not working Tabs   General   Updated 6 hours ago   2 Most recent comment from Judith Olango:Hi Alex,Thanks for writing to us.In troubleshooting the issue you've encountered, conflicts between plugins can sometimes lead to unexpected behavior. To identify the root cause, we recommend tem ... Rian Bodner portfolio menu   Salient - Responsive Multi-Purpose Theme   Updated 6 hours ago   2 Most recent comment from Judith Olango:Hello Rian,Thanks for writing in!Please share a screenshot of how you would want the colors to be displayed.I look forward to your response. FD2016 Columns Centre Middle   General   Updated 18 hours ago   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.We've already responded to this query on the previous ticket you shared. In the meantime should you have any further questions or encounter any issues, please d ... FD2016 Text Format   General   Updated 18 hours ago   2 Most recent comment from Andrew Cooke:Hi there,Thank you for getting back to us.Try adjusting the font size by changing the font Responsive Settings for mobile devices in the Salient > Typography > Responsive settings and see if this help ... billski1 Search Box Text is Backwards   Salient - Responsive Multi-Purpose Theme   Updated 18 hours ago   5 Most recent comment from Judith Olango:Hello Bill,We're glad you were able to resolve this.I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeFore ...