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  Public Ticket #1045742
visual composer is no longer working on my site
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  •  2
    Rick started the conversation

    I am trying to edit my portfolio on my site. I use the visual composer component to layout my site visually. Lately it hasn't been showing up at all in my editor. if i switch to classic view, all the code is there but i am code illiterate, hence the "visual" composer element. 

    I have added a screen shot of what all of my portfolio pages look like with the missing visual composer elements missing.

    Im also attaching a screen shot showing that my site is updated and all the plugins are up to date as well so i am a bit at a loss.

    I need help getting my visual composer function back so i can get back to editing my site. 

    I also have another site and am having the same problem there too, but let me do this one first. I have a feeling whatever solution  you offer here will probably apply to them both. They both are using visual composer an important function.

  •  8,342
    Tahir replied

    Hey Rick,

    Seems like you got this sorted by update to the Latest Theme and VC Version. 

    Be.st 


    ThemeNectar Support Team 

  • Jan replied

    Hi Tahir,

    I have the very same problem as Rick, after an update, visual composer is "empty". I updated everything and it stays the same, still not able to edit the site through visual composer.

  •  8,342
    Tahir replied

    @Jan , 

    Make sure you are running the Latest version of the Theme . ie Salient 7.6 and Salient VC Plugin version 4.12.1 .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    If it doesnt work with these Theme and VC updates have a look at this article : https://themenectar.ticksy.com/article/5032/ .

    Best.


    ThemeNectar Support Team