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  Public Ticket #1105787
Menu scrolling problem on smartphone
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Comments

  • Bepatient started the conversation

    Hello Salient team. 

    I added somme items on my menu. And now I have some navigation trouble. Indeed, on my french version all the items menu are visible whereas on my english version my items are not visible and the scrolling does not work. 

    So how can I fix this. 
    For information, it's a iPhone 5S screenshot. 

    Thanks a lot for you reply
    Alex

  •  2,722
    Andrew replied

    Hi Alex,

    Sorry for the late reply.

    This is how it looked for us when we test it on an iPhone 5s.

    The French and English version of the menus look the same.
    The menu count is the same.

    Did you fix this or are we missing something? We tested on safari and chrome.
    Please confirm.

  • Bepatient replied

    Hi Andrew, 

    Thanks for your apply. yes I'm sorry i took off an item of the menu the "Press" page. 
    I'm going to publish it, like this you could si my problem. 

    Also, Did you see my screen shot in file attached in the previous message? 

    Best regards, have a good day

    Alex

  •  2,722
    Andrew replied

    Hi Bepatient,

    Thanks for your reply.

    You may try and use the following Custom CSS Code to resolve this issue.

    @media only screen 
    and (min-device-width : 320px) 
    and (max-device-width : 568px) {
    #slide-out-widget-area.fullscreen-alt .inner.overflow-state {
      margin-top: 0 !important;
      }
    }
    

    You may add this to the Custom CSS Code section located by navigating to Appearance>General Settings>CSS/Script Related>Custom CSS Code from your WordPress Dashboard.

    Please let me know if there are any more questions that I can answer for you.  

  • Bepatient replied

    Hi Andrew, thons for your reply. 

    I tried, but nothing happened. Please check my screenshot if it's correct. 

    Best regards
    Alex


  •  2,722
    Andrew replied

    Hi Bepatient,

    Thanks for your reply.

    Yes, you have entered the Custom CSS Code correctly within the Salient Theme Options. 

    We are going to escalate this issue to the development team to see if they are able to find a resolution to this issue as we are not able to fully replicate this error on our end.

    Please let me know if there are any more questions that I can answer for you.  

  • Bepatient replied

    Thanks Andrew for your reply. 

    So if I got it, for this moment there is no solution to fix this? 
    I erased one item of my menu. Now every items are visible. 

    How will I know when the problem will be fixed? 

    Thank you very much

    Alex