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  Public Ticket #1615858
Visual Composer error // not visible
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  • digitalanders started the conversation

    Hi guys,

    the visual composer is not working on posts and pages. See picture attached -> the whole content is not visible. I can't add anything or edit. However when I click on classic mode, I can work with plain text. 

    This is what I did already:

    deactivate all plugins

    updated all plugins

    latest php version (7.2)

    updated salient 

    checked different pcs

    checked differents browser


    So, what could be the reason of this error?
    Thanks for support. 

    Martin

  •  2,719
    Andrew replied

    Hey there,

    Please ensure you are running the PHP version 7.1 and not 7.2 as it is causing issues .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    max_execution_time 60
    memory_limit 256M
    post_max_size 48M
    upload_max_filesize 48M

    Please have your host fix this up for you.

    Regards 

  • digitalanders replied

    Thanks. It works without using php 7.2.