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  Public Ticket #2270533
Cannot turn off page transitions
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Comments

  • kaycomminc started the conversation

    I'm trying to turn off page transitions but it won't let me. I've attached a screenshot. 

  •  8,342
    Tahir replied

    Hey,

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Best


    ThemeNectar Support Team 

  • kaycomminc replied

    I tailed the error.log and also enabled debugging then tailed that log; nothing came up as I tried to disable page transitions. Any ideas?

  •  2,679
    Andrew replied

    Hi there,

    Try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope this helps.

  • kaycomminc replied

    I tried, and in this order:

    • Disabling all plugins except Salient plugins
    • Disabled all but Salient Core
    • Disabled all including Salient Core

    In every scenario the problem persisted.

  •  2,679
    Andrew replied

    Hi there,

    Are the any console error when you try to save after disabling page transition.

    You can also check the following link for console errors.

    https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/

    Hope this helps.

  • kaycomminc replied

    Do I have to disable mod_security? I'd like to avoid that if possible.

  •   Andrew replied privately
  • kaycomminc replied

    I've added you to the site https://staging.pcvh.vet/wp-admin 

    Themenectar / Themenectarpleasehalp123!


    Thanks!

  •   Andrew replied privately
  • kaycomminc replied

    Hey Andrew,

    It does seem like this is fixed now and I am able to make changes. However, it now looks like the menu hover is in the wrong place and on scroll the white is not extending far enough down to cover the menu anymore. Compare home page on staging.pcvh.vet and pcvh.vet. 

    Can you also explain what you did to fix the error?

    Thanks!

  •   Andrew replied privately