"Updating" (#2570053) / ThemeNectar

Comments

robcoers started the conversation
October 14, 2020 at 6:41pm
Hi,
My client is using an outdated version (8.5.6) of Salient. For some reason in Chrome browser the menu is gone and the WP dashboard is out of clickable menu items. In Microsoft Edge everything is ok.
Can i safely update Salient to it's latest version without loosing the layout or content? User has not made a child theme.
Rob
2,719
Andrew replied
October 14, 2020 at 6:54pm
Hi Rob,
It is working on chrome when tested on our end

Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .
If you are using WP Rocket use this guide : https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css .
For Woocommerce caching issues see: https://docs.woocommerce.com/document/configuring-caching-plugins/ .
Thanks.
robcoers replied
October 14, 2020 at 7:13pm
Hi Andrew, thanks for checking. I cleared my browser cache AND hosting cache. But it still doesn''t work for me. I will check other devices here at home.
What is your thought about my updating question?
2,719
Andrew replied
October 15, 2020 at 4:52am
Hi MichaelaM,

A Lot have have changed in current version since there have been major releases. Please check the article on what to expect- http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/

To get a list of Bug Fixes and new Feature addons in the Latest Theme update, the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

Update the theme using the following guide http://themenectar.com/docs/salient/updating-salient/
Please consider performing update on the staging version of you site first.

Regards.