I received the following information from our event calendar developer. Can you assist?
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After taking a closer look, this is stemming from 404-ing JavaScript and stylesheets from http://niagaracc.suny.edu/. If the location of your stylesheets or JavaScript change on Niagara's end, they do not automatically update in Localist, so to remedy this you'll need to provide static URLs or update them in your Theme Editor as they change on Niagara's end. To make your platform accessible, I activated a basic Emphasis theme while your team works on gathering updated URLs. I also listed the 404-ing URLs below - if you send me updated ones and I'll be happy to update your platform for you and reactivate your styled theme!
Thanks for your patience on this. None of the files giving 404's are from the Salient Theme, and therefore the Theme likely has no part in this.
- Try reinstalling the Custom Facebook Feed Plugin .
- Reinstall the WP Core files as they seem to be missing, this can occur sometimes due to a failed WP automatic update. Your hosting provider should be able to assist you in this swiftly.
I tried both reinstalling the feed plugin and having my hosting provider reinstall the WP Core files. The Facebook feed paths changed, but are still present on the server. The other files are missing completely. I had them upgrade me to WP 5.7 also.
Could you switch to a Default Theme temporarily and check if the issue occurs, this way we can confirm if the Salient Theme is causing any of these issues.
Hello,
I received the following information from our event calendar developer. Can you assist?
--------
After taking a closer look, this is stemming from 404-ing JavaScript and stylesheets from http://niagaracc.suny.edu/. If the location of your stylesheets or JavaScript change on Niagara's end, they do not automatically update in Localist, so to remedy this you'll need to provide static URLs or update them in your Theme Editor as they change on Niagara's end. To make your platform accessible, I activated a basic Emphasis theme while your team works on gathering updated URLs. I also listed the 404-ing URLs below - if you send me updated ones and I'll be happy to update your platform for you and reactivate your styled theme!
Kind Regards,
Corey Wright
Hi There,
Did this happen after an update of the theme or plugin?
Thanks.
Hi Andrew,
It happened after an update of the theme. I haven't updated any plugins after that.
Hi There,
Once you update following this guide: http://themenectar.com/docs/salient/updating-salient/, remember to clear your cache so that the new files can take effect.
Thanks.
Hey Again,
Thanks for your patience on this. None of the files giving 404's are from the Salient Theme, and therefore the Theme likely has no part in this.
- Try reinstalling the Custom Facebook Feed Plugin .
- Reinstall the WP Core files as they seem to be missing, this can occur sometimes due to a failed WP automatic update. Your hosting provider should be able to assist you in this swiftly.
Thanks
ThemeNectar Support Team
Hi Tahir,
I tried both reinstalling the feed plugin and having my hosting provider reinstall the WP Core files. The Facebook feed paths changed, but are still present on the server. The other files are missing completely. I had them upgrade me to WP 5.7 also.
Hey Again,
Could you switch to a Default Theme temporarily and check if the issue occurs, this way we can confirm if the Salient Theme is causing any of these issues.
Thank s
ThemeNectar Support Team