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  Public Ticket #2740544
Update bug with Event Manager plugin
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Comments

  •  1
    Cristina started the conversation

    Hello, We have updated Salient theme on our website, but it seems that there is a display bug when displaying events using Events Manager plugin, as you can see in the link above.
    Thank you

  •  1
    Cristina replied

    Also, there is a problem with the footer that is displayed inside the header while previewing the pages.

  •  8,402
    Tahir replied

    Hey Again,

    Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .

    1. If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css .
    2. For Woocommerce caching issues see: https://docs.woocommerce.com/document/configuring-caching-plugins/ . 

    Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

    body[data-footer-reveal="1"] #footer-outer {
        transform: translateZ(0px) !important;
    }

    Thanks


    ThemeNectar Support Team 

  •  1
    Cristina replied

    Thank you very much.
    Added the custom CSS and emptied all caches as advised. Still have the same problem (unwanted upper header for events which replicates the featured image ) : https://collectifecosolidaire.fr/evenements/book-club-en-francais/

    And when connected in the back office, the footer appears in the header while displaying the page.
    I am copying here the css screenshot.

  •  8,402
    Tahir replied

    Hey Again,

    Could you try deactivating the Footer Reveal Option and check.

    Thanks


    ThemeNectar Support Team 

  •  1
    Cristina replied

    Hello, I deactivated Footer Reveal Effect, then emptied wp cache, server cache and browser cache. And the problem is still here.


  •  2,721
    Andrew replied

    Hi Christina,

    How about you try contacting the support team for the event plugin and see whether the issue comes from their end.

    Thanks.

  •  8,402
    Tahir replied

    Escalating this to the developer for further response.

    Thanks 


    ThemeNectar Support Team 

  •  982
    ThemeNectar replied

    Hey Cristina,

    I'll be adding the fix for this into the upcoming minor release (13.0.4). If you'd like immediate access, you can download a pre-release copy of that version here: https://www.dropbox.com/s/uk5ogxt06gxd15b/salient.zip?dl=0

    Kind regards,

  •  1
    Cristina replied

    Thank you, I did contact the plugin support too. Will try asap the new version and let you know. Thanks.

  •  1
    Cristina replied

    Thank you. it worked!

  •   Cristina replied privately
  •   Cristina replied privately
  •  982
    ThemeNectar replied

    Hey Cristina, 

    1. So far I can't see the WPML language icon missing in Safari - have you figured out what the issue was since posting? If not, kindly let me know which version of Safari you're testing with.

    2. Try to add this into the custom CSS box in the Salient options panel in regards to the footer overlapping your post header when logged in:

    #page-header-wrap {
        z-index: 10;
    }
    
  •  1
    Cristina replied

    Hi,

    1. Point one is solved, it came from the caching plugin.
    2. It is solved, thanks to the custom CSS, thanks