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  Public Ticket #2751657
Salient WPBakery Page Builder - Breaks site
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  • Xander started the conversation

    Rebuilding out site for this year. When I starting installing the required plugins, Salient WPBakery Page Builder caused the site to crash (site just displays white). I can remove the plugin and everything goes back to working (past needing Page Builder). 

    Running Wordpress 5.7.1

    Clean install, nothing else on this subdomain.

  •  1,590
    Judith replied

    HI Xander,

    Please let us know the salient theme version you are using at the moment.

    Thanks.

  • Xander replied

    I just downloaded this version this morning.

    Salient 13.0.5
  •  1,590
    Judith replied

    Hi Xander,

    Please send in your admin login credentials so that we can look into this further.

    Thanks.

  •   Xander replied privately
  •  1,590
    Judith replied

    Hi Xander,

    Please check for plugin conflicts by deactivating the third party plugins then reactivate them back one by one to see the one that falls culprit.

    Thanks.

  • Xander replied

    There are no additional plugins. The only active plugins are the ones included in Salient.

    I have tried reinstalling the theme, I have deactivated EVERYTHING and then tried to activate Salient WPBakery Page Builder by itself, it still causes the site to crash. 

  •  1,590
    Judith replied

    Hi Xander,

    Please check your Error Log and check and seeif your PHP settings are correct:  http://themenectar.com/docs/salient/updating-salient/#troubleshooting

    Thanks