Okay
  Public Ticket #3076434
Home Page Wheel of Death
Closed

Comments

  •  1
    Michaela McInerney started the conversation

    Home page worked great for 1 year, then stopped loading. As a Band-Aid solution, I've rerouted the home page to products. This and all other sub pages will load. Carousel is also not showing up on drafts. The cache has been cleared, so that is not the issue. Ideas? Thanks!

  •  8,342
    Tahir replied

    Hey Again,

    Please update to the Latest Salient Theme Version.

    The current version of the theme is 1 4 and the current version of the page builder is 6.6. Salient versions older than v11 won't be compatible with WordPress 5.5.

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.

    Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .

    Best.


    ThemeNectar Support Team 

  •  1
    Michaela McInerney replied

    Thank you! I really appreciate the help!