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  Public Ticket #3081299
Salient core plugin problem - Unable to edit any page/post
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Comments

  •  1
    RealYogan started the conversation
    July 9, 2022 at 1:53pm

    I was unable to edit any page/post on the website. 
    it returns with " There has been a critical error on this website." error

    upon troubleshooting found out that, disabling salient core solves that issue but the whole website is now pretty much not usable. 

    Kindly help

  •  1,632
    Judith replied
    July 9, 2022 at 6:02pm

    Hi There,

    Thanks for keeping in touch.

    Please update your site to the latest version 14.0.7 using this guide https://themenectar.com/docs/salient/updating-salient/ as this sometimes occur due to the theme not being updated.

    Thanks.


  •  1
    RealYogan replied
    July 10, 2022 at 4:04am

    I am using the latest version " the latest version 14.0.7" and WordPress version 6.0

  •  277
    Noah replied
    July 10, 2022 at 8:22am

    Hi there,

    Could you check if there is any error listed in your PHP error log on your server. You can have your hosting provider support check on that for you.

    Also try and reinstall the salient core plugin that is disable it, delete and then reinstall it from appearance \ install plugins area.

    Let us know if these expose the cause of the issue.
    Thanks. 

  • Tristancreativedesign replied
    August 8, 2022 at 11:32pm

    Same issue here RealYogan. I cant even access the back end of my wordpress. I am just met with an error. 

  •  8,394
    Tahir replied
    August 9, 2022 at 5:57am

    Hey Tristancreativedesign ,

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Thanks 

    ThemeNectar Support Team