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  Public Ticket #3210753
technical support
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Comments

  •  5
    Ester started the conversation

    Hi,

    I would like to request some information regarding the style of my website:

    1. How can I make the footer navigation for my portfolio projects loop instead of stopping at the last project (from the last project would be great keep going with the visualization of the first project again, instead of keeping see "next project / previous project")?
    2. Why do videos embedded from YouTube (as a row background) not play on mobile devices?
    3. Why do fonts not maintain the correct size on Safari?
    4. I would like to have more control over the text line spacing, as the global editor is not completely responsive, cant understand why, and the Salient editor where it says " custom line height" sometimes cuts off fundamental elements of letters such as accents or the bottom of letters such as g, p etc.

    I would greatly appreciate it if you could provide me with answers to these questions.

    Ester Puzzangaro

  •  8,386
    Tahir replied

    Hey Again,

    1. Try adjusting this feature in the Salient Theme Options Panel : 

    5365376233.pngClick on Image to View Larger

    2. This is a limitation set by Youtube.

    Only Self Hosted Videos would play on Mobile if we do not turn them off in the Salient Theme Options Panel > General Settings > Functionality

    - Please convert the videos and then add them as per their appropriate file format: http://themenectar.com/docs/salient/page-builder-row/#video-background.

     
    - Make sure they are in 16:9 ratio for the mobile to render them correctly.

    3. Please have a look at this Article :Hosting Google fonts locally.

    4. Try adjusting the Typography Settings in here : 

    9168508390.pngClick on Image to View Larger

    Thanks 


    ThemeNectar Support Team 

  •  5
    Ester replied

    Hi Tahir, thank you for your support.

    I had a look, please see the following

    1. The feature you mentioned doen't appeare in my dashboard:

    7312628910.pngI can't see the " Single Project Nav Arrow Limited To Same Categort" like in your screensho

    2. Great, thank you

    3. I haven't try the plug-in yet, but I will, thanks.

    4. The Typography Settings you suggest to adjust seems to be ok, and using the widget "Split Line Heading" I get the text cutted when I decrease the line-height. See the following screenshot please. 

    7419937500.jpg


    Hope I was clear, thanks again

  •  8,386
    Tahir replied

    Hey Again,

    Please update to the Latest Salient Theme Version.

    The current version of the theme is 15.0.8 and the current version of the page builder is 6.9.1. Salient versions older than v11 won't be compatible with WordPress 5.5.

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.

    Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .

    Best.



    ThemeNectar Support Team 

  •  5
    Ester replied

    Hey, 

    ok, now I have the last version of the theme ( SalientVersion: 15.0.8 ) and yet cannot see the feature  " Single Project Nav Arrow Limited To Same Categort" 

  •  8,386
    Tahir replied

    Hey Again,

    Be sure to update the bundled plugins as well: https://themenectar.com/docs/salient/installing-plugins-updated/.

    Thanks 


    ThemeNectar Support Team 

  •   Ester replied privately
  •  1,624
    Judith replied

    Hello Ester,

    Please head to Salient > Portfolio > Single Project then you will see it here:

    9381952926.png

    Thanks.

  •  5
    Ester replied

    Hi, thank you, I solved that.

    I also have some more questions to ask you , please see below:

    1. I have a CSS to insert for a specific text (wrote in the widget "Split Line Heading), but I'm having trouble to add a class to this widget/text. Could you please help with that? Here is ithe CSS 


    @media screen and (min-width: 1601px) { .iride { font-size: 250px !important; margin-top: -50px; }
    }

    @media screen and (max-width: 1600px) and (min-width: 1201px) { .iride { font-size: 200px !important; }
    }

    @media screen and (max-width: 1200px) and (min-width: 901px) { .iride { font-size: 150px !important; }
    }

    @media screen and (max-width: 900px) and (min-width: 601px) { .iride { font-size: 100px !important; }
    }

    @media screen and (max-width: 600px) and (min-width: 401px) { .iride { font-size: 80px !important; }
    }

    @media screen and (max-width: 400px) and (min-width: 301px) { .iride { font-size: 60px !important; }
    }

    @media screen and (max-width: 300px) { .iride { font-size: 50px !important; }
    }

    The URL is https://dev.irideconsulting.com/ and the text I'm talking about is the first one in the page which says "CONSULT IRIDE - IRIDE CONSULTING".

    2. We are experiencing a problem with the videos that we have uploaded. The videos are inserted as row background from YouTube. On the first opening of the page, the YouTube warning appears: this video is not available, but if we reload the page, the video appears. What could be the problem? Please note that this does not happen always, but sometime. 

    You can see an example at these links: https://dev.irideconsulting.com/work/tecnoriv/    /    https://dev.irideconsulting.com/work/rosso-ceramiche/



    3. Is it possible to increase globally the thickness of the line in the widget "Horizontal List Item"? 

    Thank you a lot

  •  1,624
    Judith replied

    Hi  Ester,

    I request you open a new ticket with the new queries so that this thread doesn't become longer than it is already.

    Also this helps us follow up on issues individually.

    Thanks.