Salient v13.0 Major Release (3/25/2021) is now available.

If you're on a version prior to 10.5 and are considering updating, it's important to read through our update guide before updating to ensure a smooth transition.

Click here to view the update guide

Okay
  Print

Theme Installation Errors

The Salient theme should install without any errors, although on some occasions people encounter errors so here are the most common errors and the solutions:

The package could not be installed. The theme is missing the style.css stylesheet.

One of the most common reasons people have issues is because they try uploading the Full zip that includes sample data, documentation…etc which displays the “The package could not be installed. The theme is missing the style.css stylesheet.” error. Please make sure you are uploading only the installable theme which is called Salient.zip. When you download the theme from your ThemeForest downloads it will give you 2 choices one is to download the full zip which you will need to extract to locate the theme and the other one is just the installable theme. Please pay close attention to this.

Are you sure you want to do this?

This error typically happens for one of two reasons:

  • a. Your server’s memory limit to PHP is too low (most common).
  • b. You are trying to upload the Full zip file and not just the installable theme (please refer to the guide on installing your theme).
  • c.  The upload limit on your server isn’t large enough and you must update your PHP.INI file to increase the upload_max_filesize value or contact your webhost to fix it.

White Screen Of Death or PHP Error Notice

A “white screen of death” happens when there is a PHP error on the site but WP_Debug isn’t enabled on the server. So the first thing to do would be to enable WP_Debug so you can read what the actual error is and thus fix the problem.



This usually happens when your WordPress installation isn’t up to date (always keep WordPress up to date) or when a 3rd party plugin is creating a conflict. I would recommend always disabling all plugins and updating WordPress before switching to a new theme.