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Welcome to the ThemeNectar Support Forum!

Average Queue Time: We try to answer tickets within one business day, but depending on the current load the wait time can be slightly longer.

Please Note Before Posting: Every time you post a new comment before we have a chance to respond your tickets gets unintentionally bumped to the bottom of the queue since tickets on our end are sorted from oldest to newest in terms of last comment posted. If you have additional comments prior to us responding, please edit them into the initial post :)

Before posting, please ensure:

  • Your theme version is up to date. You can find a list of all bug fixes and changes here to refer to in the official changelog.
  • Your plugins are up to date & you've tested to make sure a plugin conflict isn't the reason for your issue. Ifa plugin is indeed causing your issue, include the name of the plugin in the ticket.
  • You've checked out our video tutorials to see if your question could be answered in one of them.
  • Your WordPress installation is v3.5+

Thanks for purchasing our theme & have a great day! :)

ThemeNectar

  Featured Articles

Adding Custom JS code in Child Theme [Browser resize code added to Toggle VC Element]

<?php add_action( 'wp_enqueue_scripts', 'salient_child_enqueue_styles'); function salient_child_enqueue_styles() { wp_enqueue_style( ...

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Firefox Padding Top and Bottom Not Appearing on Columns

Firefox has a bug which causes the top and bottom padding to not work if the padding is using percentage values.  Add this into the Custom CSS ...

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1 | Troubleshooting the Salient Theme (Website not working correctly)

Please follow these steps to Troubleshoot your Theme : 1: Make sure your Wordpress Installation is updated to the latest version . See: How To Update ...

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Create Landing Page (Remove Header / Footer per page )

You need to find the Page id of the page you want to remove the Header and footer . Here is how to find it: http://quadroideas.com/find-page-id-wordpress/ .Also ...

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Make button open lightbox

The correct HTML to add a button with an icon that links to a video would be: <a class="nectar-button small accent-color regular-button" target="_blank" ...

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2 | Theme Installation Errors

The Salient theme should install without any errors, although on some occasions people encounter errors so here are the most common errors and the ...

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Howto: Make logo big or small

Add this into the Custom CSS box located in your Salient Options panel:/* Desktop greater then 1000px */ @media only screen and (min-width : 1000px) { ...

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3 | Updating Your Theme and Plugins

Hey! Note: Visual Composer 4.7.x requires PHP 5.3 or latest. If you have an earlier version your site will result in a blank ...

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Change Slide Out Widget Icon

.slide-out-widget-area-toggle i:before { content: '\f0e0'; font-family: 'FontAwesome'; top: 6px !important; position: relative; font-size: ...

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4 | Installing and Updating Salient Visual Composer (Bundled with Theme)

Please Note that Salient VC 4.7.4 ++ requires PHP 5.4 or higher to be running on your server. Please contact your hosting provider to ensure your php version is ...

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Adjust Nectar Slider Text with CSS

Use the nth-child selector to target individual slides. body #ajax-content-wrap .nectar-slider-wrap .swiper-slide:nth-child(1) .content h2 { } Add this into the ...

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Add phone number in secondary menu with icon

Please add the span html inside the secondary menu text as : <span class='icon-phone'></span>0437 445 352 As can be seen in ...

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Change "ALL" and "Sort Portfolio" Text on Portfolio Filter Bar [JS hack]

Place this JS script in a RAW JS Page element inside the tag on that particular page. See screenshot: http://prntscr.com/99em7b .<script ...

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Nectar Flexible Slider Height Cropping Image in Responsive Screen Sizes.

Try using the Flexible Slider Height option in Nectar Slider. See screenshot:  Also when using the flexible slider height option you have to enter ...

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Nectar Slider - Button Lightbox Video

Hey , Add in the lightbox extra class here : http://prntscr.com/9c4wul and the JS in here :http://prntscr.com/9c4xbo . <script ...

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Change logo url link via JS code Globally.

Add this JS code using this technique: https://themenectar.ticksy.com/article/5528/ <script type='text/javascript'> jQuery( document ...

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Add TEXT Next to Hamburger Menu Icon

Add this into the Custom CSS box located in your Salient Options panel (Make Sure there are no red cross in the Box) :.slide-out-widget-area-toggle a:hover:after { ...

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Corporate Demo - Contact Form

<div class="col span_4"> <p> [text* your-name placeholder "Your Name *"] </p> </div> <div class="col span_4"> <p> ...

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Size of images in lightbox . Images getting cut

Hey !Simply change your "large" image size in settings > media to 1280x720 and it should work alright :) Cheers

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Anchor Links not Working

Salient Theme: 7.x How to solve: Browser shows undesired positioning of anchor links if/when returning from 'other' site pages. Steps: Go to ...

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Changing Theme Texts Using Loco Translate Plugin .

Please see: https://localise.biz/help/wordpress/translate-plugin/beginners Below are the Steps to Install Loco Translate Plugin to change or edit Theme ...

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Clear Cache

Clear Your WordPress Site CacheWordPress is fairly database intensive so it’s highly recommended to host your WordPress site with a webhost that provides built-in ...

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How to Translate the theme

TranslationIf this is your first time working with WordPress and you need to know more about this process (or are simply looking for a refresher course), there are ...

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Comments not showing on Pages

By default there's no option for the comment field on static pages, but adding it in is simple.1) Add the code to page.php via Apperance -> Editor . <div ...

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  Public Ticket Activity

Jared Beasley Lightbox Not Displaying Vimeo on Mobile   Updated 1 hour ago   10   Salient - Responsive Portfolio & Blog Theme Most recent comment from Aarik Evanson: Any updates on this update? Really causing issues here. Thanks! Jean-MArie Particle   Updated 2 hours ago   1   Salient - Responsive Portfolio & Blog Theme Most recent comment from Jean-MArie: Hi, I see the tutorial video about the particle, but I don't générate it in my site (I work on local server in moment) No particle show but the name of the file picture ! ABout the format of ... Nerissa Nectar Button Width   Updated 2 hours ago   1   Salient - Responsive Portfolio & Blog Theme Most recent comment from Nerissa: Hi, how can I make the nectar buttons the same width? I have two on the same page, but the text they contain are making them different widths (using Style 'See Through 3D'). Marcel Rename portfolio navigation arrows   Updated 4 hours ago   6   Salient - Responsive Portfolio & Blog Theme Most recent comment from Ben Traynham: May I ask how you did it? I would like to change the word 'Project' to something else too. FootyGraphic Remove author   Updated 4 hours ago   3   Salient - Responsive Portfolio & Blog Theme Most recent comment from FootyGraphic: Thanks Andrew! This fixed it! Kevin Pryce Social Icons Primary Navigation   Updated 4 hours ago   1   Salient - Responsive Portfolio & Blog Theme Most recent comment from Kevin Pryce: Hey there, On the demo site, the "App" demo has social icons normally where the logo would be.  I want to achieve the same look but there is no demo import option for "App".  Was this ... Brian Weiske Strange half color on product page numbering   Updated 5 hours ago   1   Salient - Responsive Portfolio & Blog Theme Most recent comment from Brian Weiske: Hi there, I'm getting a strange 'half color' on the page numbering within the products category section. This may be more of a WooCommerce question but everything seems to be working fine ... Pedro Rui Call to action position   Updated 6 hours ago   1   Salient - Responsive Portfolio & Blog Theme Most recent comment from Pedro Rui: Hi there, How can I change call to action position? Thanks, Pedro Patrick VC image gallery showing nothing for some images   Updated 6 hours ago   1   Salient - Responsive Portfolio & Blog Theme Most recent comment from Patrick: I've included a video to reference, however on this link for example: https://ctileadership.com/about/community/ , we have a gallery w/ only 4 images, I think this VC element IS showing all 4 ... Patrick Missing CSS file w/ theme update + other CSS issue   Updated 7 hours ago   1   Salient - Responsive Portfolio & Blog Theme Most recent comment from Patrick: Hey, Since update we've had this error in console: https://ctileadership.com/wp-content/themes/salient/editor-style-shared.css?ver=51c2e2807cbfd0288c128c84862549ce Failed to load resource: the ... Alberto Pasqua Zoon Effect on Over   Updated 9 hours ago   5   Salient - Responsive Portfolio & Blog Theme Most recent comment from Ben Traynham: Thanks Tahir, that fixed it! :-) jonas search function shop   Updated 12 hours ago   2   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT: Hey Jonas, Simply Open up your search.php file and add in the Woocommerce Sidebar parameter in the get_sidebar function . Best. Nadia Sheikh Visual Composer not working   Updated 18 hours ago   3   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT: Hey , Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .  Best. Sean Remove "ALL" in Portfolio   Updated 19 hours ago   2   Salient - Responsive Portfolio & Blog Theme Most recent comment from Andrew Cooke: Hi Sean, Thanks for purchasing Salient theme and for your kind words :) Regarding your question, I believe you can use the following CSS code to do that. Just add it to the Custom CSS Code box ... Sanjay Lavoipierre blog display   Updated 2 days ago   4   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT: Hey , You are gonna have to edit the code in "salient/nectar/tinymce/shortcode-processing.php" for it . See screenshot: http://prntscr.com/c9814j .  Best.
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