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Welcome to the ThemeNectar Support Forum!

Average Queue Time: We try to answer tickets within one business day, but depending on the current load the wait time can be slightly longer.

Please Note Before Posting: Every time you post a new comment before we have a chance to respond your tickets gets unintentionally bumped to the bottom of the queue since tickets on our end are sorted from oldest to newest in terms of last comment posted. If you have additional comments prior to us responding, please edit them into the initial post :)

Before posting, please ensure:

  • Your theme version is up to date. You can find a list of all bug fixes and changes here to refer to in the official changelog.
  • Your plugins are up to date & you've tested to make sure a plugin conflict isn't the reason for your issue. If a plugin is indeed causing your issue, include the name of the plugin in the ticket.
  • You've checked out our video tutorials to see if your question could be answered in one of them.
  • Your WordPress installation is v3.5+

Thanks for purchasing our theme & have a great day! :)

ThemeNectar

  Featured Articles

Change "ALL" and "Sort Portfolio" Text on Portfolio Filter Bar [JS hack]

Place this JS script in a RAW JS Page element inside the tag on that particular page. See screenshot: http://prntscr.com/99em7b .<script ...

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Add TEXT Next to Hamburger Menu Icon

Add this into the Custom CSS box located in your Salient Options panel (Make Sure there are no red cross in the Box) :.slide-out-widget-area-toggle a:hover:after { ...

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Twitter Share Count API Closed

Here is the official link: https://blog.twitter.com/2015/hard-decisions-for-a-sustainable-platform . For the other counts to Please Update Theme .Cheers

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Changing Theme Texts Using Loco Translate Plugin .

Below are the Steps to Install Loco Translate Plugin to change or edit Theme Texts Like "View Larger" Button Text in Portfolio as well as "Read More" in Blog etc ...

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Make button open lightbox

The correct HTML to add a button with an icon that links to a video would be: <a class="nectar-button small accent-color regular-button" target="_blank" ...

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Installing and Updating Salient Visual Composer (Bundled with Theme)

Please Note that Salient VC 4.7.4 requires PHP 5.4 or higher to be running on your server. Please contact your hosting provider to ensure your php version is ...

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Howto: Make logo big or small

Add this into the Custom CSS box located in your Salient Options panel:/* Desktop greater then 1000px */ @media only screen and (min-width : 1000px) { ...

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Updating Your Theme and Plugins

Hey!Note: Visual Composer 4.7.x requires PHP 5.3 or latest. If you have an earlier version your site will result in a blank page.Updating the Salient Theme is ...

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Change Slide Out Widget Icon

.slide-out-widget-area-toggle i:before { content: '\f0e0'; font-family: 'FontAwesome'; top: 6px !important; position: relative; font-size: ...

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How to Translate the theme

TranslationIf this is your first time working with WordPress and you need to know more about this process (or are simply looking for a refresher course), there are ...

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Adjust Nectar Slider Text with CSS

Use the nth-child selector to target individual slides. body #ajax-content-wrap .nectar-slider-wrap .swiper-slide:nth-child(1) .content h2 { } Add this into the ...

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Add phone number in secondary menu with icon

Please add the span html inside the secondary menu text as :<span class='icon-phone'></span>0437 445 352 As can be seen in this screenshot: ...

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Comments not showing on Pages

By default there's no option for the comment field on static pages, but adding it in is simple.1) Add the code to page.php via Apperance -> Editor . <div ...

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Troubleshooting the Salient Theme (Website not working correctly)

Please follow these steps to Troubleshoot your Theme :1: Make sure your Wordpress Installation is updated to the latest version . See: How To Update .2: Make sure ...

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Create Landing Page (Remove Header / Footer per page )

You need to find the Page id of the page you want to remove the Header and footer . Here is how to find it: http://quadroideas.com/find-page-id-wordpress/ .Also ...

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The package could not be installed. The theme is missing the style.css stylesheet

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing� error message being displayed ...

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Size of images in lightbox . Images getting cut

Hey !Simply change your "large" image size in settings > media to 1280x720 and it should work alright :) Cheers

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  Public Ticket Activity

Jackson Howell nectar slider all slides at once   Updated 59 minutes ago   5   Salient - Responsive Portfolio & Blog Theme Most recent comment from Jackson Howell:For those of you having this problem... In functions.php replace this... $slides = new WP_Query( array( 'post_type' => 'nectar_slider', 'slider-locations' => $slider_terms->slug, ... tim dummy xmll missing   Updated 1 hour ago   1   Salient - Responsive Portfolio & Blog Theme Most recent comment from tim:Where is dummy-data.xml? Was not in theme forest downloadwhat is theme-child...? don't see it in manual Andre Guerra Change Social Position on Team Member   Updated 3 hours ago   1   Salient - Responsive Portfolio & Blog Theme Most recent comment from Andre Guerra:Hi,How can I switch the position of the 'Job Title' and the 'Social Media Links' on the team shortcode? (See screenshot)Thanks! Jonathan Ziegler Button to modal image   Updated 4 hours ago   5   Salient - Responsive Portfolio & Blog Theme Most recent comment from Jonathan Ziegler:perfect! i had to use the color override but it works great. thanks! John O'Rourke nectar slider showing all images   Updated 5 hours ago   1   Salient - Responsive Portfolio & Blog Theme Most recent comment from John O'Rourke:Hi,My nectar sliders are showing all of the images at once. This has only happened recently and I don't know how to make it revert back to just showing images from the individual slider locations. Marti Morato H2 Blog Posts names   Updated 5 hours ago   3   Salient - Responsive Portfolio & Blog Theme Most recent comment from Marti Morato:No, I mean that the titles of the post (if they are in the Main Page) don't be a H2 titles. Claud Williams Portfolio Header Off-Centred   Updated 5 hours ago   4   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT:Hey Again,What screen size are you getting this on ? . Bes.t Berry Social icons arent visible   Updated 5 hours ago   2   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT:Hey ,Please ask you hosting provider to check server's MIME types . See url : https://github.com/FortAwesome/Font-Awesome/wiki/Troubleshooting . Best. paul dummy datas   Updated 5 hours ago   3   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT:Hey ,You can now Import the Dummy data as well as Theme options within the Dashboard using the Demo Importer Section in Salient Theme Options Panel . See screenshot: http://prntscr.com/9qczqr . Best. jonas icons back end   Updated 5 hours ago   4   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT: If you've already installed Salient VC 4.9.2 you'll need to delete it and reinstall it to get some of the fixes, See changelog : http://themenectar.com/changelogs/salient.html . Also see Visual ... Paul Portfolio - Breadcrumbs   Updated 6 hours ago   2   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT:Hey ,I see you got it working already .Best. Alex NOT WORKING - DEMO IMPORTER!!!   Updated 6 hours ago   11   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT:Hey ,You can now Import the Dummy data as well as Theme options within the Dashboard using the Demo Importer Section in Salient Theme Options Panel . See screenshot: http://prntscr.com/9qczqr . Best. Mike Mobile Project Header Title Off Center   Updated 6 hours ago   6   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT:Hey ,Add this into the Custom CSS box located in your Salient Options panel (Make Sure there are no red cross in the Box) :@media only screen and (max-width: 690px) { body.single-portfolio .row ... Mitch Powell Post Meta-Data   Updated 6 hours ago   3   Salient - Responsive Portfolio & Blog Theme Most recent comment from Mitch Powell:Okay. Thank you. Laurence de wilde Portfolio glitch   Updated 6 hours ago   6   Salient - Responsive Portfolio & Blog Theme Most recent comment from Laurence de wilde:Yes,Name: NectarPass: NectarSuportThanks a lot!
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