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Welcome to the ThemeNectar Support Forum!

Average Queue Time: We try to answer tickets within one business day, but depending on the current load the wait time can be slightly longer.

Please Note Before Posting: Every time you post a new comment before we have a chance to respond your tickets gets unintentionally bumped to the bottom of the queue since tickets on our end are sorted from oldest to newest in terms of last comment posted. If you have additional comments prior to us responding, please edit them into the initial post :)

Before posting, please ensure:

  • Your theme version is up to date. You can find a list of all bug fixes and changes here to refer to in the official changelog.
  • Your plugins are up to date & you've tested to make sure a plugin conflict isn't the reason for your issue. If a plugin is indeed causing your issue, include the name of the plugin in the ticket.
  • You've checked out the documentation

Thanks for purchasing our theme & have a great day! :)

ThemeNectar

Public Tickets

Porchia Long Featured products Home Page   General   Updated 4 hours ago   1 Most recent comment from Porchia Long:Good dayI would like to manually select which 4 pictures are displayed on my home page. These were automatically selected and wish to change them.Please assist. Porchia Long Centre product descriptions   General   Updated 4 hours ago   1 Most recent comment from Porchia Long:Hi I would like to centre the product descriptions in the Shop and Home pages. Please assist Rob Orihuela Transparent header in post   Salient - Responsive Multi-Purpose Theme   Updated 19 hours ago   2 Most recent comment from Noah Munene:Hi Rob, Thank you for reaching out to us. When it comes to enabling transparent headers on single posts or portfolio items in Salient, the built-in "Force Transparency On Navigation" checkbox is typic ... Rob Orihuela export a import a portfolio   Salient - Responsive Multi-Purpose Theme   Updated 20 hours ago   2 Most recent comment from Noah Munene:Hi Rob, Thank you for getting back to us. You can use the "All-in-One WP Migration" plugin(All-in-One WP Migration) to export and import your entire portfolio, including images, between sites. It hand ... Saj I have issues removing space from under the header   Salient - Responsive Multi-Purpose Theme   Updated 2 days ago   4 Most recent comment from Tahir :Hey Again, Thanks for reaching out! . Try removing the Custom CSS to remove that extra space: Best,