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Public Tickets

MaisonZoe Off Canva   General   Updated 2 days ago   1 Most recent comment from MaisonZoe:Hello Salient Support Team, First of all, thank you for the beautiful style and design of the Salient theme — it’s one of the main reasons I decided to purchase and use it. I’ve recently started ... Andy LeSavage Widgets / Sidebar   General   Updated 2 days ago   4 Most recent comment from Pat:Hi Andy, Great to have you back. I can see why those errors on your Widgets screen are concerning. This is a common issue that started happening after WordPress updated its classic widget system to a ... 360EMOTION iPad customization   General   Updated 2 days ago   1 Most recent comment from 360EMOTION:I wanted to adjust the iPad version in the column padding. Unfortunately, this does not work because the settings are taken from the desktop. In this case, 5% is shown in the image, even though 0% is ... djsoftmi Missing "Salient Studio Template Library" Button in WPBakery After Updates   General   Updated 6 days ago   6 Most recent comment from InternetbazenDanny:Thanks Tahir, that's it!  SamType40 Copy row feature not showingClosed   General   Updated 1 week ago   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Could you confirm the bundled plugins are updated as well: https://themenectar.com/docs/salient/installing-plugins-updated/  ? . Best,   Gerald Radford Heading Colours   General   Updated 1 week ago   2 Most recent comment from Pat:Hi Gerald, Glad to hear from you. I can definitely help clear this up. Because you're using the Elementor page builder, the colors for headings inside your page content (H2, H3, etc.) need to be ... ElevatedMediaProductions Video Player not working with Vimeo   General   Updated 2 weeks ago   4 Most recent comment from Pat:Hi Monstrous, Apologies for that as the attached link isn't publicly accessible. Please try to add a shareable link and let us know how it goes: https://www.awesomescreenshot.com/video/42915182?k ... Hadi Ibrahim text colour in team bioClosed   General   Updated 3 weeks ago   5 Most recent comment from Hadi Ibrahim:Many thanks, Tahir! All looks good now.  decybel security issues on playing media   General   Updated 3 weeks ago   2 Most recent comment from Pat:Hi Decybel, Thanks for getting back to us and for sharing the screenshot. The warning symbol you're seeing is a Mixed Content error from your browser. This isn't an issue with the Salient th ... Michele Bortoluzzi Salient Wpbakery templates not showingClosed   General   Updated 3 weeks ago   3 Most recent comment from Michele Bortoluzzi:Thank you for your help! shrouk Change product images on the store page according to the filter color   General   Updated September 23, 2025 at 9:20pm   2 Most recent comment from Pat:Hi Shrouk, Good to hear from you. The functionality you're looking for, where the main product image on the shop page changes based on the selected color filter, is an advanced feature that is no ... decybel Youtube or insta videos not readingClosed   General   Updated September 22, 2025 at 10:35am   14 Most recent comment from decybel:Thanks for the information :) Robert Houston Login PageClosed   General   Updated September 14, 2025 at 9:02am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . This should help: https://www.wpbeginner.com/plugins/best-wordpress-login-page-plugins/ Best,   Cristina Clisson family font box display bugClosed   General   Updated August 27, 2025 at 7:48pm   3 Most recent comment from Cristina Clisson:Thanks. that helped, it was the case Jon Previous/Next post nav arrow colorClosed   General   Updated August 26, 2025 at 11:55pm   11 Most recent comment from Jon:=