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Public Tickets

SamType40 Copy row feature not showing   General   Updated 11 hours ago   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Could you confirm the bundled plugins are updated as well: https://themenectar.com/docs/salient/installing-plugins-updated/  ? . Best,   Gerald Radford Heading Colours   General   Updated 19 hours ago   2 Most recent comment from Pat:Hi Gerald, Glad to hear from you. I can definitely help clear this up. Because you're using the Elementor page builder, the colors for headings inside your page content (H2, H3, etc.) need to be ... Andy LeSavage Widgets / Sidebar   General   Updated 2 days ago   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any chang ... ElevatedMediaProductions Video Player not working with Vimeo   General   Updated 4 days ago   4 Most recent comment from Pat:Hi Monstrous, Apologies for that as the attached link isn't publicly accessible. Please try to add a shareable link and let us know how it goes: https://www.awesomescreenshot.com/video/42915182?k ... Hadi Ibrahim text colour in team bioClosed   General   Updated 1 week ago   5 Most recent comment from Hadi Ibrahim:Many thanks, Tahir! All looks good now.  decybel security issues on playing media   General   Updated 2 weeks ago   2 Most recent comment from Pat:Hi Decybel, Thanks for getting back to us and for sharing the screenshot. The warning symbol you're seeing is a Mixed Content error from your browser. This isn't an issue with the Salient th ... Michele Bortoluzzi Salient Wpbakery templates not showingClosed   General   Updated 2 weeks ago   3 Most recent comment from Michele Bortoluzzi:Thank you for your help! shrouk Change product images on the store page according to the filter color   General   Updated 2 weeks ago   2 Most recent comment from Pat:Hi Shrouk, Good to hear from you. The functionality you're looking for, where the main product image on the shop page changes based on the selected color filter, is an advanced feature that is no ... decybel Youtube or insta videos not readingClosed   General   Updated 3 weeks ago   14 Most recent comment from decybel:Thanks for the information :) Robert Houston Login PageClosed   General   Updated September 14, 2025 at 9:02am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . This should help: https://www.wpbeginner.com/plugins/best-wordpress-login-page-plugins/ Best,   Cristina Clisson family font box display bugClosed   General   Updated August 27, 2025 at 7:48pm   3 Most recent comment from Cristina Clisson:Thanks. that helped, it was the case Jon Previous/Next post nav arrow colorClosed   General   Updated August 26, 2025 at 11:55pm   11 Most recent comment from Jon:= Anik Off-Canvas background   General   Updated August 26, 2025 at 8:49am   2 Most recent comment from Pat:Hi Anik, Thank you for contacting us. You can add the individual menu item background using these options: I hope that helps, we look forward to your reply. Thanks, yeeloon Critical error when activating plugins   General   Updated August 25, 2025 at 8:00am   2 Most recent comment from Pat:Hi Yeelon, Thank you for reaching out. I'm sorry to hear you're running into this critical error and completely understand how concerning this can be. This issue is probably caused by the se ... Aron Secondary Header   General   Updated August 20, 2025 at 3:59pm   2 Most recent comment from Austin:Hi Aron, Thank you for getting back to us. Whenever the secondary header is active, the icons are displayed on the secondary header. You can see the same in our guide https://themenectar.com/docs/sali ...