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Public Tickets

think4 How to Use Adobe Fonts with the Salient Theme   General   Updated 7 hours ago   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . We do have a snippet available that integrates the adobe typekit fonts into the Theme Options Panel . Adds Salient compatibility to https://wordpress.org/plugins/ ... SamType40 Edit Toggle Panel Font   General   Updated 2 days ago   6 Most recent comment from Pat:Hi Sam, Glad to help! Should you have any further questions or need assistance along the way, please don’t hesitate to reach out. Best regards, SamType40 Copy row feature not showing   General   Updated 3 days ago   6 Most recent comment from Tahir :Hi Again, Your site still seems to be on an older version. See screenshot:   Please update to the Latest Salient Theme Version. The current version of the theme is v17.4.1 and the current version of ... Andy LeSavage Widgets / Sidebar   General   Updated October 17, 2025 at 8:05pm   4 Most recent comment from Pat:Hi Andy, Great to have you back. I can see why those errors on your Widgets screen are concerning. This is a common issue that started happening after WordPress updated its classic widget system to a ... 360EMOTION iPad customizationClosed   General   Updated October 17, 2025 at 10:26am   1 Most recent comment from 360EMOTION:I wanted to adjust the iPad version in the column padding. Unfortunately, this does not work because the settings are taken from the desktop. In this case, 5% is shown in the image, even though 0% is ... djsoftmi Missing "Salient Studio Template Library" Button in WPBakery After UpdatesClosed   General   Updated October 14, 2025 at 5:52am   6 Most recent comment from InternetbazenDanny:Thanks Tahir, that's it!  Gerald Radford Heading Colours   General   Updated October 9, 2025 at 7:30pm   2 Most recent comment from Pat:Hi Gerald, Glad to hear from you. I can definitely help clear this up. Because you're using the Elementor page builder, the colors for headings inside your page content (H2, H3, etc.) need to be ... ElevatedMediaProductions Video Player not working with Vimeo   General   Updated October 6, 2025 at 6:37am   4 Most recent comment from Pat:Hi Monstrous, Apologies for that as the attached link isn't publicly accessible. Please try to add a shareable link and let us know how it goes: https://www.awesomescreenshot.com/video/42915182?k ... decybel security issues on playing mediaClosed   General   Updated 19 hours ago   3 Most recent comment from Pat:Hi Decybel, I hope you're doing well, and that the solution provided worked for you. I'll go ahead and close this ticket for now. As always, if you have any further questions or need assista ... Michele Bortoluzzi Salient Wpbakery templates not showingClosed   General   Updated September 25, 2025 at 10:34am   3 Most recent comment from Michele Bortoluzzi:Thank you for your help! shrouk Change product images on the store page according to the filter color   General   Updated September 23, 2025 at 9:20pm   2 Most recent comment from Pat:Hi Shrouk, Good to hear from you. The functionality you're looking for, where the main product image on the shop page changes based on the selected color filter, is an advanced feature that is no ... decybel Youtube or insta videos not readingClosed   General   Updated September 22, 2025 at 10:35am   14 Most recent comment from decybel:Thanks for the information :) Robert Houston Login PageClosed   General   Updated September 14, 2025 at 9:02am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . This should help: https://www.wpbeginner.com/plugins/best-wordpress-login-page-plugins/ Best,   Cristina Clisson family font box display bugClosed   General   Updated August 27, 2025 at 7:48pm   3 Most recent comment from Cristina Clisson:Thanks. that helped, it was the case Jon Previous/Next post nav arrow colorClosed   General   Updated August 26, 2025 at 11:55pm   11 Most recent comment from Jon:=