Public Tickets
SamType40
Header video isn't placing correctly
General
Updated 6 days ago
5
Most recent comment from Judith Olango:Hello Sam,
Thanks for writing back.
Glad this is working for you.
If you have any more questions or run into any problems, please feel free to reach out.
Best regards,
rchandler3
Question about pricing
General
Updated 2 weeks ago
2
Most recent comment from Judith Olango:Hello Rob,
Thanks for writing to us.
At the moment we don't have discounts for institutions, however, we've taken note of this request and forwarded to the team.
If you have any more questio ...
Vincent Dupuy
Update Salient Core
General
Updated 2 weeks ago
6
Most recent comment from Andrew Cooke:Hi Vincent,
Thank you for getting back to us.
I hope you find a solution to this issue. Feel free to open another ticket if you have any other queries.
Regards,
FranciscoEfe
"more info" on woocommerce products on hoverClosed
General
Updated 2 weeks ago
5
Most recent comment from FranciscoEfe:Thank you for your help that will do it fine!!!
Ecuascott
Animated circle color
General
Updated 2 weeks ago
3
Most recent comment from Andrew Cooke:Hi Scott,
Thank you for getting in touch.
I'm glad you were able to resolve this issue. Feel free to open another ticket if you have any other queries.
Cheers,
Fudail Mahmud
The Most Frequent Toyota Car Problems and How to Prevent ThemClosed
General
Updated 2 weeks ago
1
Most recent comment from Fudail Mahmud:Toyota is one of the most trusted car brands worldwide, renowned for its reliability, durability, and high resale value. However, even the most well-engineered vehicles can face toyota car issues over ...
Mark
Just updated WordPress to 6.7.1 and now only my homepage loads.Closed
General
Updated 2 weeks ago
4
Most recent comment from Tahir :If the changes are made in the theme files they would be lost . We would recommend taking a backup or setting up a staging site and update it there first to check.
Best .
SamType40
Hide full height row on mobileClosed
General
Updated 3 weeks ago
3
Most recent comment from SamType40:That worked, thank you heaps
Christine Ham
mobile off canvas menuClosed
General
Updated 3 weeks ago
4
Most recent comment from Tahir :Hey Again,
Please remove this custom JS code and check:
Best,
a8delilah
Unable to edit footer sectionClosed
General
Updated 3 weeks ago
2
Most recent comment from a8delilah:problem solved with global section, thanks
SamType40
Text colour before hoverClosed
General
Updated November 27, 2024 at 4:31am
6
Most recent comment from Tahir :Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross ...
swatvertising
Portfolio random orderClosed
General
Updated November 26, 2024 at 1:54pm
3
Most recent comment from swatvertising:Allright Tahir,That did the trick!thanks in advance
PaulOgle_84
'Video Player' element missing from 'Media' tabClosed
General
Updated November 20, 2024 at 2:33am
2
Most recent comment from Tahir :Hey Again,
Its still in there:
Try testing for a plugin conflict to see if it fixes this issue. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it� ...
Mr Saeed Miri
element has no “src” attribute. Media resource load failed.
General
Updated November 15, 2024 at 7:22pm
5
Most recent comment from Mr Saeed Miri:Hello, I hope you’re doing well and staying happy.
Unfortunately, our code also has an issue that causes the video file to load twice, which is not correct. Please investigate the reason for this er ...
Christopher
Salient | Creative Multipurpose & WooCommerce Theme
General
Updated November 14, 2024 at 9:52am
2
Most recent comment from Judith Olango:Hi Christopher,
Thanks for writing to us.
This guide will help you resolve the issue: https://themenectar.ticksy.com/article/2023/edit/
I really hope this proves helpful for you. If you have any more ...