Public Tickets
SamType40
Footer widget
General
Updated 2 hours ago
8
Most recent comment from Judith Olango:Hi there,
Thanks for writing back.
Please use this CSS to have a different image on mobile footer:
@media only screen and (min-width: 1px) and (max-width: 999px) {
body[data-footer-reveal="1"] #fo ...
safcdigitalinnovation
Change the Tablet Breakpoint
General
Updated 23 hours ago
2
Most recent comment from Andrew Cooke:Hi there,
Thank you for getting in touch.
We only offer the option to change the breakpoint for the mobile header as shown in this screenshot.
I hope that helps.
Cheers,
Ruben Rekker
Bug on icons on image gallery of a product
General
Updated 2 days ago
6
Most recent comment from Ruben Rekker:Hi Judith and Tahir,I did disable all plugins and then turned them on one by one to see which one is causing the problem and you are right, it is the "Meow Gallery (Pro)" plugin that is causing the i ...
mmgrouphosting
Problem with responsibility
General
Updated 2 days ago
7
Most recent comment from Judith Olango:Hi there,
Thanks for writing back..
To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials
(dashboard URL, username, pass ...
Eric
Milestone Animation
General
Updated 4 days ago
6
Most recent comment from Andrew Cooke:Hi Eric,
Thank you for getting back to us.
Unfortunately, it's not possible to achieve this with the count to value effect.
If you wish to use the count to value, adding these changes would requi ...
Matthias
Importing a demo
General
Updated 5 days ago
4
Most recent comment from Judith Olango:Hi Matthias,
Thanks for writing back.
This is because you are still using version 16, which I confirmed after inspecting your site:
Right now we are in version 17.0.6 so you can update using this gui ...
Emma
Social links
General
Updated 1 week ago
2
Most recent comment from Andrew Cooke:Hi Emma,
Thank you for getting back to us.
I will go ahead and close this ticket as it is a double ticket https://themenectar.ticksy.com/ticket/3801229/.
Kind regards,
marouan
Issue with "Add User Account Button" Placement in Salient Theme
General
Updated 2 weeks ago
6
Most recent comment from Andrew Cooke:Hi Marouan,
Thank you for getting back to us.
I'm glad we could assist and thank you for the suggestion.
Feel free to reach out to us if you have any other queries.
Cheers,
decybel
Social icons on menuClosed
General
Updated 2 weeks ago
5
Most recent comment from decybel:Tahir is great again :P
decybel
Cannot scroll down this page on WP bakeryClosed
General
Updated 2 weeks ago
3
Most recent comment from decybel:Tahir, you're great!
Peter Edmondston
How to enable template editing
General
Updated 2 weeks ago
2
Most recent comment from Andrew Cooke:Hi Peter,
Thank you for getting in touch.
You can enable the Gutenburg editor in the backend as shown in the screenshot below.
Try this and let us know how it goes.
Cheers,
yanncailler
Pie Chart Salient
General
Updated 2 weeks ago
2
Most recent comment from Andrew Cooke:Hi Yann,
Thank you for getting back to us.
Unfortunately, this is currently not possible with the theme.
We appreciate your patience on this matter.
Regards,
David
DownloadClosed
General
Updated 2 weeks ago
2
Most recent comment from Tahir :Hey David ,
Thanks for reaching out! .
Please update to the Latest Salient Theme Version.
The current version of the theme is v17.0.6 and the current version of the page builder is 7.8.1 . Salient ver ...
Muhammad Faheem
Assistance Needed for Custom Font Integration in Salient ThemeClosed
General
Updated 3 weeks ago
3
Most recent comment from Tahir :Please Find the article below already available for valid item support subscriptions:
Add custom fonts to the "Typography" section of the Salient Theme Options Panel Option #1: Use a plugin
The plugi ...
deepak patidar
favicon is not working google search themforest salient and kyvosinsightsClosed
General
Updated 3 weeks ago
6
Most recent comment from Tahir :Adding more priority to it , Thanks for the patience on this.
Best