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Public Tickets

Jeffrey Getting Started   General   Updated July 27, 2025 at 4:21pm   6 Most recent comment from ThemeNectar:Hey Jeffrey, I'm glad you found it. Salient offers a post type called Global Sections, which allows you to create sections of content that can be attached to various locations in the theme and di ... Kathryn Preview Image   General   Updated July 25, 2025 at 5:01am   2 Most recent comment from Austin:Hi Kathryn, Thank you for getting in touch. I can see you are using Yoast SEO plugin which does SEO optimization that also affects the preview images. After changing the image, note that the image can ... parisorn How to Make Shipping Address Phone Field Required on Checkout FormClosed   General   Updated July 24, 2025 at 8:22am   6 Most recent comment from Tahir :Try using this filter and check:  add_filter( 'woocommerce_checkout_fields', function ( $fields ) { if ( isset( $fields['billing']['billing_phone'] ) ) { $fi ... Mohammed Areeb Turning Text Color Hover state (OFF) on touch devices like iPad and Mobiles but (ON) on Desktop   General   Updated July 24, 2025 at 2:39am   4 Most recent comment from Pat:Hi Mohammed, I'm glad we could assist you! Should you have any further questions or need assistance along the way, please don't hesitate to reach out.   Best wishes, mtardona013 Script showing in page   General   Updated July 23, 2025 at 11:15am   3 Most recent comment from Pat:Hi mtardona, Thank you for getting back to us. The error is pointing to a WordPress core file (wp-includes/formatting.php), which means the root cause is usually a version mismatch between WordPress, ... John Secondary Navbar spacing   General   Updated July 21, 2025 at 1:29pm   4 Most recent comment from Pat:Hi John, I’m glad we could assist you! Should you have any further questions or need assistance along the way, please don’t hesitate to reach out.   Best wishes, Mohammed Areeb Featured Images in Layered Portfolio Stack Are Cropping and I Need Full Image Display Without Changing ImagesClosed   General   Updated July 16, 2025 at 8:47am   4 Most recent comment from Tahir :Thanks for the details.  Please view: https://developer.mozilla.org/en-US/docs/Web/CSS/object-fit to get an understanding of whats possible with CSS object-fit property.  You can also use media quer ... Mohammed Areeb Split Line Heading Text Overflows Container on First Visit but Fixes on RefreshClosed   General   Updated July 15, 2025 at 4:12pm   6 Most recent comment from Austin:Hi Mohammed, Thank you for getting back to us. This could be caused by caching on your site. Try clearing your cache and let us know if the issue persists. Please clear your cache using this guide: h ... Eric Portfolio Category OrderClosed   General   Updated July 13, 2025 at 11:45pm   4 Most recent comment from Pat:Hi Eric, Thank you for contacting us, and especially for sharing the workaround update. We’re glad to hear that you managed to figure this out. If you have any further questions or encounter any dif ... Hisslink Save button - no responseClosed   General   Updated July 5, 2025 at 3:32am   7 Most recent comment from Pat:Hi Hisslink, Thank you for the update and your patience. Please ensure that all caches are thoroughly cleared, as cached files can sometimes prevent JavaScript from executing correctly, which may caus ... themefila removing salient brandingClosed   General   Updated July 2, 2025 at 7:16pm   3 Most recent comment from Naughty:  [deleted] The Most Frequent Toyota Car Problems and How to Prevent ThemClosed   General   Updated July 2, 2025 at 1:48pm   3 Most recent comment from Pat:Hi Kevin, Thank you for your message. It seems the Tesla Cybertruck interior overview was sent in error or as part of unrelated marketing content. We've disregarded it as it’s not connected to ... gershwinlong Discount per product variableClosed   General   Updated July 2, 2025 at 1:32pm   4 Most recent comment from Pat:Hi there, I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. Should you have any further questions or enc ... Peter BUG REPORT: New color picker is out of frameClosed   General   Updated June 25, 2025 at 8:37pm   2 Most recent comment from Austin:Hi Peter, Thank you for getting in touch. The developer is aware of this issue for Safari browsers, and it shall be fixed in the next minor release. In the meantime, you should be able to reveal it by ... Porchia Long Home page social media icon linksClosed   General   Updated June 25, 2025 at 2:28pm   6 Most recent comment from Austin:Hi Porchia, Thank you for getting back to us. I'm glad we could assist. Feel free to reach out if you have any other queries. Cheers,