Public Tickets
 Aron
		
			
			
			Secondary HeaderClosed
		
		Aron
		
			
			
			Secondary HeaderClosed		
		
			 General
						  Updated August 20, 2025 at  3:59pm
			  2
  General
						  Updated August 20, 2025 at  3:59pm
			  2
				
				 Most recent comment from Austin:Hi Aron,
Thank you for getting back to us.
Whenever the secondary header is active, the icons are displayed on the secondary header. You can see the same in our guide https://themenectar.com/docs/sali ...
Most recent comment from Austin:Hi Aron,
Thank you for getting back to us.
Whenever the secondary header is active, the icons are displayed on the secondary header. You can see the same in our guide https://themenectar.com/docs/sali ...
		
			
	
	
		 Ezequiel
		
			
			
			LearnpressClosed
		
		Ezequiel
		
			
			
			LearnpressClosed		
		
			 General
						  Updated August 19, 2025 at 11:23am
			  2
  General
						  Updated August 19, 2025 at 11:23am
			  2
				
				 Most recent comment from Pat:Hi Ezequiel,
Thanks for reaching out.
Salient is built to WordPress standards and is compatible with the vast majority of well-coded third-party plugins. While many of our customers use various plugin ...
Most recent comment from Pat:Hi Ezequiel,
Thanks for reaching out.
Salient is built to WordPress standards and is compatible with the vast majority of well-coded third-party plugins. While many of our customers use various plugin ...
		
			
	
	
		 SamType40
		
			
			
			Button link to open lightbox imageClosed
		
		SamType40
		
			
			
			Button link to open lightbox imageClosed		
		
			 General
						  Updated August 19, 2025 at  2:28am
			  5
  General
						  Updated August 19, 2025 at  2:28am
			  5
				
				 Most recent comment from Pat:Hi Sam,
Glad we could help you get this up and running.
Happy coding!
 
Best wishes,
Most recent comment from Pat:Hi Sam,
Glad we could help you get this up and running.
Happy coding!
 
Best wishes,
		
			
	
	
		 shrouk
		
			
			
			ssue with Product Images on Mobile After WPML TranslationClosed
		
		shrouk
		
			
			
			ssue with Product Images on Mobile After WPML TranslationClosed		
		
			 General
						  Updated August 14, 2025 at 10:03am
			  2
  General
						  Updated August 14, 2025 at 10:03am
			  2
				
				 Most recent comment from Austin:Hi Shrouk,
Thank you for getting back to us.
Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any ...
Most recent comment from Austin:Hi Shrouk,
Thank you for getting back to us.
Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any ...
		
			
	
	
		 Eric
		
			
			
			Forcing Capital Case on BioClosed
		
		Eric
		
			
			
			Forcing Capital Case on BioClosed		
		
			 General
						  Updated August  5, 2025 at  5:46pm
			  4
  General
						  Updated August  5, 2025 at  5:46pm
			  4
				
				 Most recent comment from Pat:Hi Eric,
Thank you for contacting us, and especially for sharing the workaround update.
We're glad to hear that you managed to figure this out.
If you have any further questions or encounter any  ...
Most recent comment from Pat:Hi Eric,
Thank you for contacting us, and especially for sharing the workaround update.
We're glad to hear that you managed to figure this out.
If you have any further questions or encounter any  ...
		
			
	
	
		 garonsamantha
		
			
			
			Image loadClosed
		
		garonsamantha
		
			
			
			Image loadClosed		
		
			 General
						  Updated August  4, 2025 at 10:58am
			  3
  General
						  Updated August  4, 2025 at 10:58am
			  3
				
				 Most recent comment from Tahir :Hi garonsamantha ,
Thanks for reaching out! .
This seems like a migration issue, Could you confirm if the migration was completed 100% by the plugin or host ?.
Best,
Most recent comment from Tahir :Hi garonsamantha ,
Thanks for reaching out! .
This seems like a migration issue, Could you confirm if the migration was completed 100% by the plugin or host ?.
Best, 
 
		
			
	
	
		 Arturo Alquicira
		
			
			
			Off canva sub-textClosed
		
		Arturo Alquicira
		
			
			
			Off canva sub-textClosed		
		
			 General
						  Updated July 30, 2025 at  6:05pm
			  6
  General
						  Updated July 30, 2025 at  6:05pm
			  6
				
				 Most recent comment from Austin:Hi Arturo,
Thank you for getting back to us.
I'm glad we could assist. Feel free to get back to us if you have any other queries.
Cheers,
Most recent comment from Austin:Hi Arturo,
Thank you for getting back to us.
I'm glad we could assist. Feel free to get back to us if you have any other queries.
Cheers,
		
			
	
	
		 Jeffrey
		
			
			
			Getting StartedClosed
		
		Jeffrey
		
			
			
			Getting StartedClosed		
		
			 General
						  Updated July 27, 2025 at  4:21pm
			  6
  General
						  Updated July 27, 2025 at  4:21pm
			  6
				
				 Most recent comment from ThemeNectar:Hey Jeffrey, I'm glad you found it. Salient offers a post type called Global Sections, which allows you to create sections of content that can be attached to various locations in the theme and di ...
Most recent comment from ThemeNectar:Hey Jeffrey, I'm glad you found it. Salient offers a post type called Global Sections, which allows you to create sections of content that can be attached to various locations in the theme and di ...
		
			
	
	
		 Kathryn
		
			
			
			Preview ImageClosed
		
		Kathryn
		
			
			
			Preview ImageClosed		
		
			 General
						  Updated July 25, 2025 at  5:01am
			  2
  General
						  Updated July 25, 2025 at  5:01am
			  2
				
				 Most recent comment from Austin:Hi Kathryn,
Thank you for getting in touch.
I can see you are using Yoast SEO plugin which does SEO optimization that also affects the preview images. After changing the image, note that the image can ...
Most recent comment from Austin:Hi Kathryn,
Thank you for getting in touch.
I can see you are using Yoast SEO plugin which does SEO optimization that also affects the preview images. After changing the image, note that the image can ...
		
			
	
	
		 parisorn
		
			
			
			How to Make Shipping Address Phone Field Required on Checkout FormClosed
		
		parisorn
		
			
			
			How to Make Shipping Address Phone Field Required on Checkout FormClosed		
		
			 General
						  Updated July 24, 2025 at  8:22am
			  6
  General
						  Updated July 24, 2025 at  8:22am
			  6
				
				 Most recent comment from Tahir :Try using this filter and check: 
add_filter( 'woocommerce_checkout_fields', function ( $fields ) {
    if ( isset( $fields['billing']['billing_phone'] ) ) {
        $fi ...
Most recent comment from Tahir :Try using this filter and check: 
add_filter( 'woocommerce_checkout_fields', function ( $fields ) {
    if ( isset( $fields['billing']['billing_phone'] ) ) {
        $fi ...
		
			
	
	
		 Mohammed Areeb
		
			
			
			Turning Text Color Hover state (OFF) on touch devices like iPad and Mobiles but (ON) on DesktopClosed
		
		Mohammed Areeb
		
			
			
			Turning Text Color Hover state (OFF) on touch devices like iPad and Mobiles but (ON) on DesktopClosed		
		
			 General
						  Updated July 24, 2025 at  2:39am
			  4
  General
						  Updated July 24, 2025 at  2:39am
			  4
				
				 Most recent comment from Pat:Hi Mohammed,
I'm glad we could assist you!
Should you have any further questions or need assistance along the way, please don't hesitate to reach out.
 
Best wishes,
Most recent comment from Pat:Hi Mohammed,
I'm glad we could assist you!
Should you have any further questions or need assistance along the way, please don't hesitate to reach out.
 
Best wishes,
		
			
	
	
		 mtardona013
		
			
			
			Script showing in pageClosed
		
		mtardona013
		
			
			
			Script showing in pageClosed		
		
			 General
						  Updated July 23, 2025 at 11:15am
			  3
  General
						  Updated July 23, 2025 at 11:15am
			  3
				
				 Most recent comment from Pat:Hi mtardona,
Thank you for getting back to us.
The error is pointing to a WordPress core file (wp-includes/formatting.php), which means the root cause is usually a version mismatch between WordPress,  ...
Most recent comment from Pat:Hi mtardona,
Thank you for getting back to us.
The error is pointing to a WordPress core file (wp-includes/formatting.php), which means the root cause is usually a version mismatch between WordPress,  ...
		
			
	
	
		 John
		
			
			
			Secondary Navbar spacingClosed
		
		John
		
			
			
			Secondary Navbar spacingClosed		
		
			 General
						  Updated July 21, 2025 at  1:29pm
			  4
  General
						  Updated July 21, 2025 at  1:29pm
			  4
				
				 Most recent comment from Pat:Hi John,
I’m glad we could assist you!
Should you have any further questions or need assistance along the way, please don’t hesitate to reach out.
 
Best wishes,
Most recent comment from Pat:Hi John,
I’m glad we could assist you!
Should you have any further questions or need assistance along the way, please don’t hesitate to reach out.
 
Best wishes,
		
			
	
	
		 Mohammed Areeb
		
			
			
			Featured Images in Layered Portfolio Stack Are Cropping and I Need Full Image Display Without Changing ImagesClosed
		
		Mohammed Areeb
		
			
			
			Featured Images in Layered Portfolio Stack Are Cropping and I Need Full Image Display Without Changing ImagesClosed		
		
			 General
						  Updated July 16, 2025 at  8:47am
			  4
  General
						  Updated July 16, 2025 at  8:47am
			  4
				
				 Most recent comment from Tahir :Thanks for the details. 
Please view: https://developer.mozilla.org/en-US/docs/Web/CSS/object-fit to get an understanding of whats possible with CSS object-fit property. 
You can also use media quer ...
Most recent comment from Tahir :Thanks for the details. 
Please view: https://developer.mozilla.org/en-US/docs/Web/CSS/object-fit to get an understanding of whats possible with CSS object-fit property. 
You can also use media quer ...
		
			
	
	
		 Mohammed Areeb
		
			
			
			Split Line Heading Text Overflows Container on First Visit but Fixes on RefreshClosed
		
		Mohammed Areeb
		
			
			
			Split Line Heading Text Overflows Container on First Visit but Fixes on RefreshClosed		
		
			 General
						  Updated July 15, 2025 at  4:12pm
			  6
  General
						  Updated July 15, 2025 at  4:12pm
			  6
				
				 Most recent comment from Austin:Hi Mohammed,
Thank you for getting back to us.
This could be caused by caching on your site. Try clearing your cache and let us know if the issue persists. Please clear your cache using this guide: h ...
Most recent comment from Austin:Hi Mohammed,
Thank you for getting back to us.
This could be caused by caching on your site. Try clearing your cache and let us know if the issue persists. Please clear your cache using this guide: h ...