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Public Tickets

Friso Heidinga Transparent header appears only on homeClosed   General   Updated January 23, 2025 at 5:20am   3 Most recent comment from Friso Heidinga:Yes, that worked! Thanks so much!! safcdigitalinnovation Change the Tablet BreakpointClosed   General   Updated January 21, 2025 at 8:14am   2 Most recent comment from Austin:Hi there, Thank you for getting in touch. We only offer the option to change the breakpoint for the mobile header as shown in this screenshot. I hope that helps. Cheers, Ruben Rekker Bug on icons on image gallery of a productClosed   General   Updated January 20, 2025 at 10:56am   6 Most recent comment from Ruben Rekker:Hi Judith and Tahir,I did disable all plugins and then turned them on one by one to see which one is causing the problem and you are right, it is the "Meow Gallery (Pro)" plugin that is causing the i ... mmgrouphosting Problem with responsibilityClosed   General   Updated January 20, 2025 at 3:14am   7 Most recent comment from Judith Olango:Hi there, Thanks for writing back..  To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials  (dashboard URL, username, pass ... Matthias Importing a demoClosed   General   Updated January 16, 2025 at 10:25pm   4 Most recent comment from Judith Olango:Hi Matthias, Thanks for writing back. This is because you are still using version 16, which I confirmed after inspecting your site: Right now we are in version 17.0.6 so you can update using this gui ... Emma Social linksClosed   General   Updated January 15, 2025 at 10:26am   2 Most recent comment from Austin:Hi Emma, Thank you for getting back to us. I will go ahead and close this ticket as it is a double ticket https://themenectar.ticksy.com/ticket/3801229/. Kind regards, marouan Issue with "Add User Account Button" Placement in Salient ThemeClosed   General   Updated January 10, 2025 at 7:17am   6 Most recent comment from Austin:Hi Marouan, Thank you for getting back to us. I'm glad we could assist and thank you for the suggestion.  Feel free to reach out to us if you have any other queries. Cheers, decybel Social icons on menuClosed   General   Updated January 7, 2025 at 2:32pm   5 Most recent comment from decybel:Tahir is great again :P decybel Cannot scroll down this page on WP bakeryClosed   General   Updated January 7, 2025 at 2:30pm   3 Most recent comment from decybel:Tahir, you're great! Peter Edmondston How to enable template editingClosed   General   Updated January 6, 2025 at 5:58pm   2 Most recent comment from Austin:Hi Peter, Thank you for getting in touch. You can enable the Gutenburg editor in the backend as shown in the screenshot below. Try this and let us know how it goes. Cheers, yanncailler Pie Chart SalientClosed   General   Updated January 6, 2025 at 5:11pm   2 Most recent comment from Austin:Hi Yann, Thank you for getting back to us. Unfortunately, this is currently not possible with the theme. We appreciate your patience on this matter. Regards, David DownloadClosed   General   Updated January 6, 2025 at 4:22am   2 Most recent comment from Tahir :Hey David , Thanks for reaching out! . Please update to the Latest Salient Theme Version. The current version of the theme is v17.0.6 and the current version of the page builder is 7.8.1 . Salient ver ... Muhammad Faheem Assistance Needed for Custom Font Integration in Salient ThemeClosed   General   Updated January 3, 2025 at 9:13am   3 Most recent comment from Tahir :Please Find the article below already available for valid item support subscriptions: Add custom fonts to the "Typography" section of the Salient Theme Options Panel Option #1: Use a plugin The plugi ... deepak patidar favicon is not working google search themforest salient and kyvosinsightsClosed   General   Updated January 3, 2025 at 9:07am   6 Most recent comment from Tahir :Adding more priority to it , Thanks for the patience on this.  Best  ericalundy How to override Date of blog post for category in URLClosed   General   Updated January 1, 2025 at 7:13am   2 Most recent comment from Tahir :Hey ericalundy , Happy New Year! Thanks for reaching out! . You will have to adjust the Permalink Structure in the WP Dashboard to change it: https://www.wpbeginner.com/beginners-guide/how-to-regenera ...