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Public Tickets

Rick Space between image and textClosed   General   Updated July 22, 2024 at 5:22am   12 Most recent comment from Judith Olango:Hello Rick,Thanks for writing back.Please check it out now. We adjusted the css here :I truly hope this proves helpful for you. Should you have any further questions or encounter any difficulties alon ... Jac Facebook iconClosed   General   Updated July 20, 2024 at 6:02am   13 Most recent comment from Judith Olango:Hello Jac, Thanks for writing back. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salie ... Jac Problem with gillion themeClosed   General   Updated July 19, 2024 at 12:28pm   2 Most recent comment from Andrew Cooke:Hi Jac,Thank you for reaching out to us.Please note that you have contacted the Salient support. I recommend reaching out to the Gillion team to look into these issues and assist.Best regards, philat101 Salient CoreClosed   General   Updated July 17, 2024 at 5:38am   4 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.I am afraid,  the license only supports a single domain at a time, you cannot have it on multiple domains. Should you have any further questions or encounter any di ... Jac Phone iconClosed   General   Updated July 16, 2024 at 5:23pm   2 Most recent comment from Judith Olango:Hi Jac,Thanks for writing to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salient ... Jac IconsClosed   General   Updated July 11, 2024 at 6:28pm   12 Most recent comment from Andrew Cooke:Hi Jac,Thank you for getting back to us.I'm happy that we could assist you! If you've enjoyed Salient, be sure to check out Nectarblocks, our latest innovation for building websites visuall ... Jac Button fancy boxClosed   General   Updated July 10, 2024 at 1:48pm   3 Most recent comment from Andrew Cooke:Hi Jac,Thank you for getting back to us.You can try adding custom HTML to add a button to the Fancy Box. It would look something like this: Test Span Cheers Try this and let us know how it goes.Thank ... Dominik Remove the Back to Overview Button from our BlogClosed   General   Updated July 10, 2024 at 1:31pm   4 Most recent comment from Andrew Cooke:Hi Dominik,I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. Your feedback is valuable to us and greatl ... Rick matching graphic size to text boxClosed   General   Updated July 6, 2024 at 6:16am   3 Most recent comment from Judith Olango:Hello Rick,Thanks for writing to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Sali ... Diana Santos Self Hosted Video Player doesn´t work with Iphone devicesClosed   General   Updated July 4, 2024 at 5:46am   9 Most recent comment from Judith Olango:Hello Mamba,Thanks for writing to us.To streamline our communication and ensure the timely resolution of all your inquiries, we kindly request that you open a new ticket for the new set of queries you ... Tom van der Beek Add nectar love button to individual imageClosed   General   Updated July 3, 2024 at 5:19am   2 Most recent comment from Judith Olango:Hello Tom,Thanks for writing to us.I am afraid we don't have this option at the moment or a way to add the love button on lightbox on image gallery. This would require some extensive customizatio ... emanuelerepola header opacityClosed   General   Updated June 27, 2024 at 3:50pm   2 Most recent comment from Andrew Cooke:Hi Emanuel,Thank you for reaching out to us. Unfortunately, we currently don't have a way to add this to the theme. This would require some extensive customization which I'm afraid we are n ... Archies Malware Found In ThemeClosed   General   Updated June 27, 2024 at 5:29am   6 Most recent comment from Judith Olango:Hello Archies,Thanks for writing back.Does this happen when you switch to a WP default theme such as the Twenty Twenty theme?If it persists then this is not a Salient issue, if it does, kindly provid ... Brandon Pull blog feed from specific authorClosed   General   Updated June 26, 2024 at 5:28pm   6 Most recent comment from Judith Olango:Hi Brandon,Thanks for writing back.I am afraid we only have categories to filter the posts, we don't have the author option. However we've taken note of this as a feature request.Should you ... Jonas Replace all Visual composer shortcodes [vc_single_image] with img src insteadClosed   General   Updated June 26, 2024 at 5:26pm   8 Most recent comment from Judith Olango:Hello @ajumbra,Thanks for writing to us.To streamline our communication and ensure the timely resolution of all your inquiries, we kindly request that you open a new ticket for the new set of queries ...