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Public Tickets

sehatanrikulu I can't install the demo   Salient - Responsive Multi-Purpose Theme   Updated 9 hours ago   7 Most recent comment from Ephraim:Hello sehatanrikulu! Since the Salient > Dashboard menu is missing, you must use the Envato Market Plugin to create a secure bridge between your website and your ThemeForest account. Step 1: Install t ... Josée Tremblay Jumbo legacy button vs New button   Salient - Responsive Multi-Purpose Theme   Updated 6 days ago   4 Most recent comment from Ephraim:Hi Josée! Thanks for writing back! Can you kindly share your publicly available website URL for further inspection and investigation so that we can look into this?  Waiting for your response. Best, manavsuri111 Demo Not copying overClosed   Salient - Responsive Multi-Purpose Theme   Updated 1 week ago   4 Most recent comment from ThemeNectar:If the values are at or above the recommended settings, then a different error occurred during the import process. This should have been logged in your PHP error log. Could you please check that and l ... conduitcomms Conflict with All in One SEO   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   2 Most recent comment from Ephraim:Hi Katie, Thanks for reaching out! Please check for Browser Console Errors: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors as this could be a server security issue.  If ... comunicacion568 Changes to the blog page are not saved.Closed   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   4 Most recent comment from Ephraim:I’m glad we could assist you! If you haven’t already, we would greatly appreciate it if you could share your experience by leaving a review on ThemeForest. Your feedback is invaluable to us. Also, ... dean2222 ElementsClosed   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   5 Most recent comment from Ephraim:Hi Dean, Thanks for sharing the workaround! I'll go ahead and close this ticket for now. If you haven’t already, we would greatly appreciate it if you could share your experience by leaving a r ... Cameron I need to change the size of header for this portfolio project on mobile, but can seem to find it.Closed   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   8 Most recent comment from Tahir :I cant seem to view the code provided earlier in the page html source. See screenshot of how the code should work:   Please clear your cache using this guide: https://themenectar.ticksy.com/article/6 ... ecotechworldinc Salient 18.0.2 init.js invalid selector causes JS exception   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   2 Most recent comment from ThemeNectar:Hey ecotechworldinc,I've noted to implement that change. However, I can't replicate locally or in the live demo any JS errors for that selector, since jQuery does allow for a direct child se ... ThemeGrapher fluentforms admin loading forever   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   4 Most recent comment from Ephraim:Hello Ivaylo, Thank you for that detailed follow-up and the screenshot of your Network tab. The 403 (Forbidden) errors you see for global-settings are the "smoking gun". A 403 error means the server i ... WESLEY Two plugins flagged with issuesClosed   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Please view: https://themenectar.com/changelogs/salient.html#:~:text=Required%20Plugins-,Salient%20Core,-3.1.2  and update to the Latest Salient Theme Version. Th ... Joe Feature Request   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   2 Most recent comment from Ephraim:Hello Joe, Thanks for writing in! While a native "Table of Contents" element is not currently included in the Salient WPBakery element library, it is a frequently requested feature that our developmen ... cass55 Updating info in off canvas menuClosed   Salient - Responsive Multi-Purpose Theme   Updated January 15, 2026 at 9:17pm   4 Most recent comment from Ephraim:I’m glad we could assist you! If you haven’t already, we would greatly appreciate it if you could share your experience by leaving a review on ThemeForest. Your feedback is invaluable to us. Also, ... FedericoVisalli .css file is missing   Salient - Responsive Multi-Purpose Theme   Updated January 15, 2026 at 10:08am   2 Most recent comment from Ephraim:Hi Federico, Thanks for writing in! The error occurs because you are trying to upload the entire "All files & documentation" package instead of just the theme itself. The zip file you downloaded from ... Melanie Tirrell Linking to tabbed sectionsClosed   Salient - Responsive Multi-Purpose Theme   Updated January 15, 2026 at 9:07am   4 Most recent comment from Ephraim:Hi Melanie, Glad to hear you figured out the issue! I'll go ahead and close this ticket for now. As always, if you have any further questions or need assistance, please don't hesitate to rea ... Francois Templates not workingClosed   Salient - Responsive Multi-Purpose Theme   Updated January 14, 2026 at 6:12am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Try clicking on the Text and check if it gets added: Best,