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Public Tickets

DanielleSMT images no longer showing   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   4 Most recent comment from Pat:Hi Danielle, Glad to hear the issue has been resolved. Thank you for your cooperation. Feel free to reach out anytime if you need further assistance.   Best wishes, stevenl66 Open menu link in new tab   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   5 Most recent comment from Austin:Hi Steven, Following up on the above ticket, you can set links in the header to open in another tab by checking the option in the screenshot below. If you can not see it, you will need to activate the ... stevenl66 Alignment of blog post contentClosed   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any chang ... TuDisenoCreativo2020 post loop builderClosed   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   4 Most recent comment from Tahir :Glad we could help .  Best  irieed09 Off canvas menu   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   2 Most recent comment from Austin:Hi again, Thank you for getting in touch. You can edit this in the description part of the menu settings. Here's a screenshot showing the same. You can show the description by ensuring it's ... DanielMachauer Menue Navigation   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   2 Most recent comment from Austin:HI Daniel, Thank you for getting in touch. Kindly share a screenshot of this issue as you see it from your end so we can assist. Also, I'm getting a 404 error when I try to access the link you sh ... John Unable to change image to video on scroll   Salient - Responsive Multi-Purpose Theme   Updated August 9, 2025 at 7:14am   3 Most recent comment from Austin:Hi John, Thank you for getting in touch. You can change this in the portfolio metabox settings towards the bottom of the page. I hope that helps. Cheers, DanielMachauer Video header for desktop and mobile devicesClosed   Salient - Responsive Multi-Purpose Theme   Updated August 9, 2025 at 6:13am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . I am afraid there is no such option for it yet, however you can use the Column Responsive Options to show or hide each column based on the viewports. Though this w ... Katherine testimonial sliderClosed   Salient - Responsive Multi-Purpose Theme   Updated August 8, 2025 at 5:06am   3 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . If you are having trouble arranging the testimonials in the Admin Area, try using the Backend Editor: https://themenectar.com/docs/salient/page-builder-overview/ ... lajtovo Can't upload   Salient - Responsive Multi-Purpose Theme   Updated August 7, 2025 at 7:07pm   2 Most recent comment from Austin:Hi Laj, Thank you for getting in touch. Here's a guide that can help you resolve this issue https://themenectar.ticksy.com//article/2023/.  Try that and let us know how it goes. Cheers, Jen Boxer Adding content to Salient elements with ACFClosed   Salient - Responsive Multi-Purpose Theme   Updated August 6, 2025 at 6:19am   6 Most recent comment from Tahir :Additionally only the "Post Loop Builder" elements supports Custom Fields natively: View screenshot : Thanks  iamwhoiminc Your theme (Salient) contains outdated copies of some WooCommerce template files.   Salient - Responsive Multi-Purpose Theme   Updated August 5, 2025 at 4:15pm   2 Most recent comment from Austin:Hi there, Thank you for getting in touch. To fix this issue, you will need to update the theme to the latest version. The current version of the theme is 17.3.1. Here's the documentation on the a ... M. Rodney Lane Portfolio meta + hover state links missing on responsive viewClosed   Salient - Responsive Multi-Purpose Theme   Updated August 5, 2025 at 4:40am   16 Most recent comment from Tahir :I can recreate the black overlay if keep the finger on the thumbnail and not just tap it. Add below CSS to remove it and check again. .portfolio-items .col .work-item .work-info .default-link { o ... James Ashford Importing Demo Post ContentClosed   Salient - Responsive Multi-Purpose Theme   Updated August 4, 2025 at 11:45am   2 Most recent comment from Tahir :Hi Again, Thanks for the demo link.  You can adjust the Blog Type for the "Single Post Header" Theme Options to replicate it without changing the layout via the page builder. See screenshot:   Best ... isdixon Changing svg on demo AgencyClosed   Salient - Responsive Multi-Purpose Theme   Updated August 4, 2025 at 4:07am   4 Most recent comment from Tahir :Hey Again, Salient only has integration of Icon fonts which include SVG animated icons as well. If you wish to integrate advanced animations try using Lottie: https://themenectar.com/docs/salient/lott ...