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Public Tickets

Yulian WP-Bakery outdate   Salient - Responsive Multi-Purpose Theme   Updated October 13, 2025 at 10:18pm   4 Most recent comment from Pat:Hi Yulian, Thank you for the update! Since you've upgraded to the latest theme version, some required plugins - such as WPBakery Page Builder, Salient Core, and others - may also have updates ava ... Gilda Haas nectar slider   Salient - Responsive Multi-Purpose Theme   Updated October 13, 2025 at 10:01pm   4 Most recent comment from Pat:Hi Gilda, Thank you for contacting us, and especially for sharing the workaround update. We're glad to hear that you managed to figure this out. If you have any further questions or encounter any ... Gilda Haas related posts   Salient - Responsive Multi-Purpose Theme   Updated October 10, 2025 at 2:17pm   2 Most recent comment from Pat:Hi Gilda, Great to have you back. You can disable that feature within your Jetpack plugin settings. After reviewing the code, I can see that the "Related Posts" section on your site is being generated ... Paul Luu Salient Theme - Navigation Bar   Salient - Responsive Multi-Purpose Theme   Updated October 9, 2025 at 5:51pm   3 Most recent comment from Pat:Hi Paul, Thank you for contacting us, and especially for sharing the workaround update. We're glad to hear that you managed to figure this out. If you have any further questions or encounter any ... Krishy59 Issue Uploading Theme to WordpressClosed   Salient - Responsive Multi-Purpose Theme   Updated October 9, 2025 at 10:29am   2 Most recent comment from Tahir :Hi Krishy59 , Thanks for reaching out! . Please view: https://themenectar.com/docs/salient/installing-salient-updated/  Best,   regionalho Team Member Images Don't LoadClosed   Salient - Responsive Multi-Purpose Theme   Updated October 8, 2025 at 2:24pm   3 Most recent comment from regionalho:Thank you, I couldn't find any specific Image Optimization setting, but I did turn off Minify and Lazy Load. That seems to have fixed the issue. Thanks a lot for your guidance.  Adn Montalvo Can't install required plugins.   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2025 at 7:44pm   2 Most recent comment from Pat:Hi there, Thank you for contacting us. The current version of the theme is v17.4.1, and Page Builder version v8.4.2. You can review the available methods for updating Salient here: https://themenectar ... davincci1982 Portfolio   Salient - Responsive Multi-Purpose Theme   Updated October 6, 2025 at 7:29pm   6 Most recent comment from Pat:Hi Davinci, Glad to assist! Feel free to reach out in case you need further assistance! Kind regards, scotth140 Stylesheet is missingClosed   Salient - Responsive Multi-Purpose Theme   Updated October 3, 2025 at 10:31am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . I see you got it resolved. Best,   rmegias installation   Salient - Responsive Multi-Purpose Theme   Updated October 2, 2025 at 6:07pm   2 Most recent comment from Pat:Hi Ricardo, Thank you for getting in touch. In this case, you are suffering from PHP configuration limits that are set too low to complete the process. You should contact your web host and ask them to ... Melissa Linking Tabbed Content Closed   Salient - Responsive Multi-Purpose Theme   Updated September 23, 2025 at 9:20am   53 Most recent comment from Tahir :Yes, Please create a new one with your login credentials .  Thanks  colinolmstead Edit layered themeClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2025 at 11:40pm   2 Most recent comment from Pat:Hi Colin, Good to hear from you. No worries, we'll be here to help once you express it well. I'll go ahead and close this ticket for now. As always, if you have any questions or need assista ... davidkhuffman Different color text for title on portfolio grid itemClosed   Salient - Responsive Multi-Purpose Theme   Updated September 18, 2025 at 4:30am   8 Most recent comment from Tahir :You can view it now.  Best  brandcentric Dynamic Templates for CPTClosed   Salient - Responsive Multi-Purpose Theme   Updated September 16, 2025 at 12:49pm   2 Most recent comment from Tahir :Hi brandcentric , Thanks for reaching out! . I am afraid this is not possible at the moment and would require custom code edits.  Best,   Sebastian Stadler Make your website visible online   Salient - Responsive Multi-Purpose Theme   Updated September 14, 2025 at 11:04pm   2 Most recent comment from Pat:Hi Sebastian, Thank you for contacting us. The "Great things are coming soon" text usually appears when a Coming Soon or Maintenance mode is enabled on the site, or when the homepage is not properly p ...