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Public Tickets

Vickie FontsClosed   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   3 Most recent comment from Pat:Hi Vickie, I hope the solution provided resolved the issue. I'll go ahead and close this ticket for now. Should you need any further assistance, please feel free to reach out.   Best wishes, 3AH Carousel SettingsClosed   Salient - Responsive Multi-Purpose Theme   Updated June 4, 2025 at 3:27pm   4 Most recent comment from 3AH:Amazing! Thanks, Tahir! You did it again. Mark Barger Owl Carousel Images not Looping CorrectlyClosed   Salient - Responsive Multi-Purpose Theme   Updated June 4, 2025 at 3:07pm   5 Most recent comment from Mark Barger:Looks like the Lazy Load switch helped and it's working fine now. Thank you!! Josée Tremblay Custom sizes attributesClosed   Salient - Responsive Multi-Purpose Theme   Updated June 4, 2025 at 7:49am   2 Most recent comment from Tahir :Hey Again, Thanks for reaching out! . -- The sizes attribute doesn’t directly control the visual size of the image on screen — it only helps the browser decide which image file to load from the sr ... david morley Size of Post Feature ImageClosed   Salient - Responsive Multi-Purpose Theme   Updated June 4, 2025 at 6:01am   2 Most recent comment from Austin:Hi David, Thank you for getting in touch. Try adjusting your blog settings in the Salient > Blog settings, and let us know if this resolves the issue. Try that and let us know how it goes. Cheers, Ben Jenkins Fancy Select” styling breaks compatibility with Select2Closed   Salient - Responsive Multi-Purpose Theme   Updated June 3, 2025 at 5:15pm   3 Most recent comment from Ben Jenkins:Thanks! Lorie Copy and share buttonClosed   Salient - Responsive Multi-Purpose Theme   Updated June 2, 2025 at 7:03am   2 Most recent comment from Tahir :Hey Again, Thanks for reaching out! . I am afraid the specific "copy link" to clipboard feature is not a standard option in Salient. You would need to implement this via custom code or explore third- ... Ingrid No author on a single postClosed   Salient - Responsive Multi-Purpose Theme   Updated May 29, 2025 at 5:37pm   5 Most recent comment from Ingrid:Not a problem.  Thanks a lot! Ingrid Image Grid Style Gallery - SettingsClosed   Salient - Responsive Multi-Purpose Theme   Updated May 29, 2025 at 4:03pm   8 Most recent comment from Ingrid:Hi Judith.  Will do thanks! xumdigital Digital Quick options buttons block the product optionsClosed   Salient - Responsive Multi-Purpose Theme   Updated May 29, 2025 at 4:56am   6 Most recent comment from Judith Olango:Hi there, Thanks for writing back To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salient ... eugeniox Page Transitions Loading icon Closed   Salient - Responsive Multi-Purpose Theme   Updated May 29, 2025 at 4:01am   11 Most recent comment from Tahir :Sure, let us know . Thanks Wouter Groot Unnecessary amount of default padding phone elementsClosed   Salient - Responsive Multi-Purpose Theme   Updated May 27, 2025 at 12:48pm   2 Most recent comment from Judith Olango:Hello Wouter, Thanks for writing to us. Please share a screenshot of the gaps as I am not replicating the same on my end :  Also let us know the phone model you are replicating from so we can check ... pacetone Demo content failed to uploadClosed   Salient - Responsive Multi-Purpose Theme   Updated May 27, 2025 at 6:48am   7 Most recent comment from pacetone:It's working now, thank you very much! mohamedessaid538 its not possible to install the theme in my wordpressClosed   Salient - Responsive Multi-Purpose Theme   Updated May 26, 2025 at 8:51am   5 Most recent comment from Tahir :Hi again, Please reach out to your hosting provider's support team, as they are best suited to configure their system. Best regards, minebraheem Having two portfoliosClosed   Salient - Responsive Multi-Purpose Theme   Updated May 26, 2025 at 3:35am   2 Most recent comment from Judith Olango:Hello there, Thanks for writing to us. You can use the Post Loop Builder element to add the portfolio on two different pages the differently translate the pages. You can use WPML plugin to assist here ...