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Public Tickets

Laura Uber Horizontal Scrolling with CarouselClosed   Salient - Responsive Multi-Purpose Theme   Updated June 17, 2025 at 5:50pm   12 Most recent comment from Laura Uber:Thank you for letting me know. I appreciate you adding this to the wishlist for a future update! tiqcity cart not updating adding item on shop pageClosed   Salient - Responsive Multi-Purpose Theme   Updated June 16, 2025 at 6:37pm   2 Most recent comment from Austin:Hi Lilian, Thank you for getting in touch. I have noted an error in the developer tools console. Here's a screenshot of the same.  To troubleshoot this, please check for plugin conflicts by deac ... Josée Tremblay Translating with Loco TranslateClosed   Salient - Responsive Multi-Purpose Theme   Updated June 16, 2025 at 8:24am   8 Most recent comment from Tahir :Hey Again, Loco Translate does not allow multilingual translations, you will have to use WPML if you wish to make your site dual language: https://themenectar.com/docs/salient/translations/  Best,   Jen Boxer I need to remove the full stop that is added afyer the site name in the generated footer copyright detailsClosed   Salient - Responsive Multi-Purpose Theme   Updated June 16, 2025 at 8:00am   8 Most recent comment from Tahir :Hey Again, Thanks for reaching out! . Add this to your child theme functions.php file and it should remove the dot.  function custom_salient_copyright_text_no_dot($copyright_text) { return str_re ... Chris "Preview Changes" not showing changesClosed   Salient - Responsive Multi-Purpose Theme   Updated June 14, 2025 at 9:43pm   20 Most recent comment from Pat:Thank you, Chris, for your cooperation and patience throughout the entire process. We look forward to supporting you again whenever you encounter any challenges. Happy coding! Eric Post Loop Builder - 3 Columns on MobileClosed   General   Updated June 14, 2025 at 9:26am   2 Most recent comment from Tahir :Hey Again, Thanks for reaching out! . Please update the Bundled plugins as well to get the new features: https://themenectar.com/docs/salient/installing-plugins-updated/  Best,   Eric Horizontal Scroll FunctionClosed   General   Updated June 13, 2025 at 10:58pm   4 Most recent comment from Pat:Hi Eric, Thank you for getting back. This is our latest innovation for building websites visually with WordPress that works as an independent entity. We however take note of the feature requests from ... Thomas Wrench Post Loop Builder - Project VideoClosed   Salient - Responsive Multi-Purpose Theme   Updated June 13, 2025 at 9:04pm   6 Most recent comment from Pat:Hi Thomas, I hope you got a walkaround and I can now safely close this ticket. Please if you need any help feel free to create a new ticket.   Thanks. seth_matisak Off Canvas Menu IconClosed   Salient - Responsive Multi-Purpose Theme   Updated June 13, 2025 at 8:07pm   20 Most recent comment from Pat:Hi Seth, We appreciate your cooperation and patience to make this a success. Cheers. ddefailly Fullscreen rows scrolling behaviourClosed   Salient - Responsive Multi-Purpose Theme   Updated June 13, 2025 at 6:16am   7 Most recent comment from ddefailly:Thanks TahirIt is indeed a way to mitigate the effect of the quick flipping. I will play around to see if it works well.  seth_matisak Flickity Next/Previous ButtonsClosed   Salient - Responsive Multi-Purpose Theme   Updated June 12, 2025 at 6:20pm   15 Most recent comment from seth_matisak:Thanks. Maybe Judith or Andrew can help as well. Cheers.  bbentelin Hamburger Menu not visible on mobile home pageClosed   Salient - Responsive Multi-Purpose Theme   Updated June 12, 2025 at 4:23pm   5 Most recent comment from Austin:Hi again, Thank you for getting back to us. To look into this, could you allow us to log in to your website's backend dashboard so we can check on this for you? We will need the username and pass ... jafet Several sites infected using salientClosed   Salient - Responsive Multi-Purpose Theme   Updated June 12, 2025 at 6:53am   4 Most recent comment from Tahir :Hey Again, Thanks for the details. There are no known vulnerabilities in the Salient Version 17.2.0. Could you provide a list of your plugins so we can take a look.  Best,   Aron Image Comparison SliderClosed   Salient - Responsive Multi-Purpose Theme   Updated June 11, 2025 at 11:04pm   2 Most recent comment from Austin:Hi Aron, Thank you for getting in touch. Unfortunately, we currently don't have a way to add this feature to the image comparison element. Adding this would require some extensive customization, ... Crista Dillinger WP Bakery Page Builder IssueClosed   Salient - Responsive Multi-Purpose Theme   Updated June 10, 2025 at 5:46pm   2 Most recent comment from Austin:Hi Crista, Thank you for getting in touch. Please share a screenshot of this so we can look into this and advise. We look forward to your reply. Thanks,