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Public Tickets

Mike Williams sub-menu transparencyClosed   Salient - Responsive Multi-Purpose Theme   Updated May 14, 2015 at 3:14pm   2 Most recent comment from Tahir :Hey, Not without custom css. Thanks stefano white pagesClosed   Salient - Responsive Multi-Purpose Theme   Updated May 14, 2015 at 1:12pm   3 Most recent comment from stefano:Strange! Anywayis when i do reload the page of the site http://www.risonanzamagneticaveterinaria.it, it loads immediatly and it works fine.this site http://www.ambulatorioveterinariomonteverde.it use ... Jesse Reckley Video being loaded twice?Closed   Salient - Responsive Multi-Purpose Theme   Updated May 14, 2015 at 5:46am   2 Most recent comment from ThemeNectar:Hey Jesse, Try removing this section from the nectar-slider.js file located in the js folder //webkit looped slider first video fix if(navigator.userAgent.indexOf('Chrome') > 0) { ... Michael Reilly Edit With Visual ComposerClosed   Salient - Responsive Multi-Purpose Theme   Updated May 14, 2015 at 12:25am   3 Most recent comment from Michael Reilly:Hi Tahir,That's unfortunate, but thanks for the reply. Salient is the best theme I've ever used and your support is as good as it gets. Thank you! Edward Admin.php just stopped loadingClosed   Salient - Responsive Multi-Purpose Theme   Updated May 13, 2015 at 7:33pm   3 Most recent comment from Edward:Good news. 1. Thank you for the quick reply and the advice. 2. The problem seemed to be the plugin "Ultimate Under Construction page" plugin. Just in case people ask in the future. Seems like it was ... April Lougheed Mega or UbermenuClosed   Salient - Responsive Multi-Purpose Theme   Updated May 13, 2015 at 7:09pm   5 Most recent comment from April Lougheed:Thank you Tahir. Appreciate it. I should have figured it out earlier. LOL. Looks like Uber installed ok.Thanks! Yael Black box on portfolio pagesClosed   Salient - Responsive Multi-Purpose Theme   Updated May 13, 2015 at 4:28pm   2 Most recent comment from Tahir :Hey ,Both the pages seems to look the same, Also i cant seem to find the black box ? .Thanks Thomas Blanken Telephone number in headerClosed   Salient - Responsive Multi-Purpose Theme   Updated May 13, 2015 at 4:13pm   4 Most recent comment from Tahir :Hey Caroline, Thomas has used the menu item and simply wrote the number as the menu title. Thanks Bettina B mobile menu font colorClosed   Salient - Responsive Multi-Purpose Theme   Updated May 13, 2015 at 3:42pm   9 Most recent comment from Tahir :Hey Again,Seems like you have edited the css file. Please update the theme to 5.5.52 using this plugin http://premium.wpmudev.org/blog/how-to-update-themeforest-themes-with-the-envato-wordpress-toolki ... Matt Video background headerClosed   Salient - Responsive Multi-Purpose Theme   Updated May 13, 2015 at 2:58pm   2 Most recent comment from Tahir :Hey, Simply pass the video through the online convertor as mentioned in the user-guide and it should work alright. Thanks khampol .v Elements dissapearClosed   Salient - Responsive Multi-Purpose Theme   Updated May 13, 2015 at 12:51pm   2 Most recent comment from khampol .v:Ok i get it myself ... its because of new vers. of Visual composer i buy and install it on salient.. J B secondary headerClosed   Salient - Responsive Multi-Purpose Theme   Updated May 13, 2015 at 9:04am   3 Most recent comment from J B:Not to worry - thanks for confirming. I played around a little and achieved what I had in mind - here's some (very train-of-thought) code if anyone's ever interested:---------------------------------- ... Edward Visual Composer Not LoadingClosed   Salient - Responsive Multi-Purpose Theme   Updated May 13, 2015 at 5:30am   1 Most recent comment from Edward:I submitted another ticket regarding the admin section not loading with the Salient options. Currently the composer plugin is not loading either. Aaron Ransom Menu Button Text Color On Select/Current PageClosed   Salient - Responsive Multi-Purpose Theme   Updated May 13, 2015 at 5:24am   3 Most recent comment from Aaron Ransom:Sorry for not replying sooner. This worked. Thanks again for the AWESOME support! Of all the themes I've purchased, you guys have been the most responsive and helpful. Santiago Fernandez Salient 5.5.51- Visual Composer 4.5.1 ​ and Awesome Font errorClosed   Salient - Responsive Multi-Purpose Theme   Updated May 13, 2015 at 3:57am   1 Most recent comment from Santiago Fernandez:error ticket. delete please