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  Public Ticket #1004476
Google Maps API Not Working on Salient
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  • Taylor started the conversation

    Hi,

    Google Maps API is not working. I've created an API key (As Per Google's Instructions) and added it to the Salient Theme's Backend (Screenshot here). The Site (trophyeyes.com/contact-trophy-eyes) still doesn't have a working Google Maps API. 

    The Javascript error that I receive is below. Trust that i've visited the sites and gone through the instructions, and it's still not working. Can you help me fix it?

    ERROR

    JQMIGRATE: Migrate is installed, version 1.4.1 jquery-migrate.min.js:2:542 "Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error" js:37:315

    "Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys" util.js:211:33

  •  9,209
    Tahir replied

    Hey Taylor,

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Bes.t


    ThemeNectar Support Team 

  • Taylor replied

    Hi, 

    I don't have the owner's login info, but I can give you access to the backend. Can you give me an email to invite? This is the safest way to go about it. 

    Taylor

  •  9,209
    Tahir replied

    Hey Again,

    You can use any Email . We just need the username and password to login and check .

    Bes.t


    ThemeNectar Support Team 

  •   Taylor replied privately
  •  9,209
    Tahir replied

    Seems to be working now : 


    Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ where applicable .

    Best.


    ThemeNectar Support Team 

  • Taylor replied

    did you do anything, or did it magically start working?

    Thanks,

    t

  •  9,209
    Tahir replied

    It takes a while for the API to get registered so its likely that. 

    Bes.t 


    ThemeNectar Support Team