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  Public Ticket #1005866
navigation not showing on responsive screens
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Comments

  • Liam started the conversation
    January 2, 2017 at 12:34pm

    Hi,

    I have just updated to the latest release and although the menu looks OK on desk top I can't get the hamburger icon to show on smaller screens.

    Any ideas please?


    Thanks, Liam 

  •  8,997
    Tahir replied
    January 2, 2017 at 6:27pm

    Hey Again,

    Please update Visual Composer to 4.12.1 as well . See VC update instructions in here: https://themenectar.ticksy.com/article/5182/

    Thanks

    ThemeNectar Support Team 

  • Liam replied
    January 2, 2017 at 11:53pm

    Hi Tahir,

    I have now updated VC to the latest 4.12.1

    No change on the issue below though. Any ideas?

    Thanks, Liam

  •  8,997
    Tahir replied
    January 3, 2017 at 4:36pm

    Hey Again,

    Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .

    Best.

    ThemeNectar Support Team 

  • Liam replied
    January 3, 2017 at 11:26pm

    Hi Tahir,

    Check list done and wordpress updated. Still no menu showing on mobile.

    Can you help?

    Thanks, Liam


  •  8,997
    Tahir replied
    January 4, 2017 at 3:48pm

    Hey Again,

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Bes.t

    ThemeNectar Support Team 

  • Liam replied
    January 4, 2017 at 4:33pm

    Hi Tahir,

    Its  http://www.seven21.co.uk/wp-login.php

    un: admin

    pw: ZvaoRWs9LG$52mA8lkLg4$tC


    Thanks, Liam

  •  8,997
    Tahir replied
    January 4, 2017 at 4:50pm

    Hey Again,

    Why do you have this css : 

    Its causing the issue. 
    Be.st

    ThemeNectar Support Team 

  • Liam replied
    January 4, 2017 at 6:40pm

    Hi Tahir,

    We've not added any css that I'm aware of. Which lines would I need to remove?

    Thanks, Liam

  •  8,997
    Tahir replied
    January 5, 2017 at 4:48pm

    Nevermind commented it out as can be seen in screenshot . 

    Bes.t 

    ThemeNectar Support Team 

  • Liam replied
    January 5, 2017 at 5:16pm

    Thanks very much Tahir.

    May I just ask another question?

    I'm about to use salient to set up a client site. is there a way I can create page templates which the client can use when they login in to add pages. Or would they have to duplicate a previous page replacing the content?

    Many thanks, Liam

  •  8,997
    Tahir replied
    January 5, 2017 at 5:25pm

    You can use save Templates  in VC : 

    Bes.t

    ThemeNectar Support Team 

  • Liam replied
    January 5, 2017 at 5:32pm

    Awesome!

    :-)