I will need your IP address so that my server guy can allow you through. I am building on a different host currently and host files must be changed in order to view current site work.
Sorry about not getting you the full link. I have read over the article. It works w/ safari, firefox, but not chrome. (and I'm not sure about internet explorer) https://embraceavillage.org/?page_id=3504#place
I have been over the troubleshooting, and I think I have it set properly.
I was using Safari and it would not allow me to upload a webm...when I used chrome, it worked. It may be worth noting in the video how to. Thanks, this is resolved!
Hello there,
I have a video background that is not working in Chrome Version 55.0.2883.95 (64-bit) on Mac Sierra.
I have uploaded every file type for the video background, cleared and disabled my cache, yet it still won't work.
The video bg works fine in Safari and Firefox.
Any ideas? Thanks!
Hey,
Please provide the page url so that i can write up the custom css for whats possible.
Thanks
ThemeNectar Support Team
I will need your IP address so that my server guy can allow you through. I am building on a different host currently and host files must be changed in order to view current site work.
Thanks!
I dont have a fixed ip so you will likely need to provide temp access via url or similar.
Best.
ThemeNectar Support Team
Thanks for your patience. The site is now live. Please see for the issue at hand.
https://embraceavillage.org
On what page do i see the Background not working ?.
Please have a look at this Article :Troubleshooting Video Backgrounds.
Thanks
ThemeNectar Support Team
Sorry about not getting you the full link. I have read over the article. It works w/ safari, firefox, but not chrome. (and I'm not sure about internet explorer) https://embraceavillage.org/?page_id=3504#place
I have been over the troubleshooting, and I think I have it set properly.
Thanks!
Hey Again,
See screenshot:
Be.st
ThemeNectar Support Team
Thanks. I can't upload webm to the backend of wordpress. Suggestions?
Hey Again,
I am not sure what you mean ?. Please see : http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/ .
Be.st
ThemeNectar Support Team
I was using Safari and it would not allow me to upload a webm...when I used chrome, it worked. It may be worth noting in the video how to. Thanks, this is resolved!