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  Public Ticket #1015031
Theme's Visual Composer plugin not working
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Comments

  • Bruce started the conversation

    Hi there,

    Not sure how but all of a sudden our theme's Visual Composer plugin isn't working.  I need to fix this as it's impossible to edit the pages without it - on the backend it all just looks like jumbled text...HELP!

  • Bruce replied

    Getting this error when trying to activate Salient Visual Composer:

    "Fatal error: Cannot redeclare wpb_getImageBySize() (previously declared in /home1/bpatters/public_html/wedluxefiles.com/wp-content/themes/salient/wpbakery/js_composer/composer/lib/helpers.php:15) in /home1/bpatters/public_html/wedluxefiles.com/wp-content/plugins/js_composer_salient/include/helpers/helpers.php on line 114"

  •  3,030
    Andrew replied

    Hi Bruce, 

    Thanks for reaching out. 

    Based on what you are saying its sounds like the plugin is deactivated. 

    If it isn't, deactivate and delete and reinstall via Appearance > Install Plugins. 

    Let me know the result. 

    Cheers 

  •  8,997
    Tahir replied

    Hey Again, 

    Make sure you Deactivate the WPBakery VC and and then install the Salient VC Bundled with the Theme via : Appearance > Install Plugins in the Backend Dashboard. 

    Be.st


    ThemeNectar Support Team