Okay
  Public Ticket #1015120
bug
Closed

Comments

  • Aviva started the conversation

    love your theme but i can't seem to fix this one thing:

    http://www.finecraftshutters.com/roller-shades-solar-screen-solar-weave/

    I have a bunch of pages like this, each with a left column menu. When i scale down the screen, the left menu gets hidden by the content on the right. I've tried everythign i can think of and still can't fix it. If there's any way you can help me I would appreciate it so much!!
    Thanks,
    Aviva

  •  8,998
    Tahir replied

    Hey Again,

    Your OTW plugin is adding css and its causing an issue : 

    Add this into the Custom CSS box located in your Salient Options panel (Make Sure there are no red cross in the Box) :

    .wpb_row > .span_12 > .column_container:last-child {
        float: left !important;
    }

    Thanks

    Bes.t


    ThemeNectar Support Team 

  • Aviva replied

    thank you so much!!!

  • Aviva replied

    hi sorry- now my logo has disappeared! http://www.finecraftshutters.com/

    thanks!!


  •  3,030
    Andrew replied

    Hi Aviva,

    Thanks for keeping in touch with us.

    It seems one or more of your plugins are causing issues on the site. 

    May I ask you to disable any other plugins apart from the recommended plugins for the theme and see if this issue still exists.

    If it resolves the issue I am going to then ask you to activate the disabled plugins one by one and test the page to see if we can isolate the conflicting plugin if that is the case.

    I look forward to your reply :) 

    Cheers! 

  • Aviva replied

    hmmm deactivated all of them but still no logo... any other ideas?

    thanks so much for your help!

  •  3,030
    Andrew replied

    Hi Aviva,

    The standard none logo does not seem to be set up. Set it up under salient \ header navigation - logo and general styling - logo upload.

    Hope this helps.


  •   Aviva replied privately
  •  3,030
    Andrew replied

    Hi Aviva,

    Apologies for the late reply.

    The login credentials do not seem to work. Please check them.
    Also make sure your site is running on PHP 5.6 and above and try to set the standard logo again.

    Thanks.

  •   Aviva replied privately
  • Aviva replied

    there seems to be a major bug - i can't create user accounts or change passwords in wp anymore... so the one i gave you won't work. any ideas why this may be? 

  •   Aviva replied privately
  •  8,998
    Tahir replied

    Hey Again,


    You need to set the Standard Logo as well as the Retina Logo in Salient Theme Options Panel as that is use for Retina Mobile Screens . See screenshot: http://prntscr.com/a066gd .

    Also Make sure you have the Transparent Light and Dark Logos added as well if you have Transparency Option Turned on.


    Bes.t



    ThemeNectar Support Team 

  •   Aviva replied privately
  •  8,998
    Tahir replied

    Hey Again,

    Not sure what was wrong but i just removed and set the logos again and they seem to work now : 

    Its possible that the logo image was removed that you had earlier set . 
    Bes.t


    ThemeNectar Support Team 

  • Aviva replied

    thank you so much!!!