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  Public Ticket #1015500
Visual composer does not work
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Comments

  •  2
    Boy Kollee started the conversation

    I'am testing in a new fresh WP installation and Visual Composer does not work, maybe the theme need first to be registrated but I don't where to do that.

    Is there a list of shortcodes to work in the Classic mode?

  •  8,997
    Tahir replied

    Hey 

    Your PHP Settings are likely not correct. 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 128M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 


    ThemeNectar Support Team 

  •  2
    Boy Kollee replied

    I'am on a MAMP installation and all the PHP settings are okay.

    The Add Element box comming up but i can not choose one.


  •  8,997
    Tahir replied

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.


    Bes.t


    ThemeNectar Support Team 

  •  2
    Boy Kollee replied

    Hi

    So as I said before, it is a clean installation without plugins.  Without demo content Visual Composer did not work and with demo content either.
    If I click the + window it comes up, but I can't choose an element.

    Help

  •  8,997
    Tahir replied

    Hey Again,

    I am afraid we cant help troubleshoot Mamp installations . Alot of users have reported that installing the Theme on a Live Server has fixed such issues. 

    Best. 


    ThemeNectar Support Team 

  •  2
    Boy Kollee replied

    Hay again,

    My way of working is that I first build the site in MAMP and if everything functioned properly upload the site to the server.
    It is very strange that your Theme does not work in MAMP. I use to work with different themes without problems. So I am afraid that I will cancel the sale and want to withdraw the amount I paid.

    Best

  •  8,997
    Tahir replied

    Hey Again, 

    It works perfectly on MAMP / WAMP i have it installed on WAMP as well . There is something likely wrong with your install of MAMP or certain Option that is causing the Issue . Try turning on WP_debug as that might show an issue . Also look for Browser Console Errors: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Moreover please provide a screenshot of the issue so i can make better sense of it. 

    Best. 


    ThemeNectar Support Team 

  •  2
    Boy Kollee replied

    Hey again

    Thanks, on the server it's working now. I will testing in MAMP to find the problem.

    Best