Okay
  Public Ticket #1015535
Website does not open
Closed

Comments

  •  2
    Diogo started the conversation
    January 10, 2017 at 2:35pm

    I recently bought the salient, and I do not understand why the site does not open from moment to moment, it is the second ticket I submit.

  •  8,997
    Tahir replied
    January 10, 2017 at 2:48pm


    Hey 

    Your PHP Settings are likely not correct. 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 128M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Also if you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Moreover be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Thanks

    ThemeNectar Support Team 

  •  2
    Diogo replied
    January 10, 2017 at 3:33pm

    Thanks for listening.

    Just have one question, I imported two definitions (blog and photografy) and are both active or just photography, and that makes it super slow, how do I delete the imports?

  •  8,997
    Tahir replied
    January 10, 2017 at 4:13pm

    Hey Again,

    You will have to manually delete the Pages and posts . 

    Be.st

    ThemeNectar Support Team