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  Public Ticket #1020978
Website not working
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Comments

  •  3
    [email protected] started the conversation

    The visual composer failed to work. I discovered that WP was up to date, but Salient was at version 4.1.1. I successfully updated Salient, installed the bundled VC and it's working again.

    However, now my website isn't working anymore but spinning indefinitely. Console reports:

    JQMIGRATE: Migrate is installed, version 1.4.1

    init.js?ver=7.6:6244 Uncaught TypeError: Modernizr.prefixed is not a function
        at $.DLMenu._init (init.js?ver=7.6:6244)
        at $.DLMenu (init.js?ver=7.6:6207)
        at HTMLDivElement.<anonymous> (init.js?ver=7.6:6462)
        at Function.each (jquery.js?ver=1.12.4:2)
        at a.fn.init.each (jquery.js?ver=1.12.4:2)
        at a.fn.init.$.fn.dlmenu (init.js?ver=7.6:6456)
        at fullscreenMenuInit (init.js?ver=7.6:6475)
        at HTMLDocument.<anonymous> (init.js?ver=7.6:6532)
        at i (jquery.js?ver=1.12.4:2)
        at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)

    This is especially unfortunate as I just launched a campaign to drive traffic.
    Please advise at your earliest convenience.

  •  3
    [email protected] replied

    My server uses

    PHP 5.6.26 / 7.0.3

    MySQL 5.5

    Perl 5.20.2

  •  8,998
    Tahir replied

    Hey Simon,

    Please see: https://themenectar.ticksy.com/ticket/739446 . This occurs on a very few server configurations . 

    Bes.t


    ThemeNectar Support Team 

  •  3
    [email protected] replied

    Thank you! It seemed that "GZip Ninja Speed Compression" was at fault. I also used an online form plugin of the same developer, equally outdated. Did you bundle/recommend "Contact From 7" or "Fast Secure Contact Form"? - So I can rebuild that reliably.

    I will keep an eye on the compatibility of plugins in the future.

    The only other loss in the process seem to be the widgets in the footer area. Those are actually outside of Salient, true? Did they get flushed due to the Wordpress update? I don't think they were connected to a plugin.

  •  3
    [email protected] replied

    Now my problem is that without the GZip Ninja Speed Compression plugin my 100+ portfolio items each load extremely slowly, 20 seconds and longer! I'm not sure why. There is a header image that should be cashed, maybe 3 thumbnails for related projects, and the rest is an embedded vimeo player. What do you recommend for optimization? - Thanks in advance.

  •  8,998
    Tahir replied

    Hey Again,

    We recommend Contact Form 7: http://themenectar.com/docs/salient/importing-contact-form-data/

    As for optimization you can try .htaccess codes https://code.tutsplus.com/articles/10-quick-tips-optimizing-speeding-up-your-wordpress-site--wp-23148

    Also you can use W3Total Cache and  Better WP Minify .

    Bes.t


    ThemeNectar Support Team 

  •  3
    [email protected] replied

    Thank you, I managed to get it up to speed!

    Simon