I face an issue using salient theme. On every page load, it flashes before show the content. I tried to solve it via theme settings but the problem remains.
I attach a screenshot of the Theme Settings -> Page Transitions in case it would be helpful.
I hope you are having an awesome day and thanks for contacting us regarding your query.
That's weird. I'm not getting this when I load up your webpage, however, I'm going to ask that you disable any other plugins apart from the recommended plugins for the theme and see if this issue still exists.
If it resolves the issue I am going to then ask you to activate the disabled plugins one by one and test the page to see if we can isolate the conflicting plugin if that is the case.
I tried everything you said step by step but the problem still exists. I want to inform you that this is not happening every time in every load. It is so weird...
We will continue testing to see if we encounter this issue or if you are able to catch this video on a screencast that may assist us, we would greatly appreciate that
Please let me know if there are any more questions that I can answer for you.
Hello,
I face an issue using salient theme. On every page load, it flashes before show the content. I tried to solve it via theme settings but the problem remains.
I attach a screenshot of the Theme Settings -> Page Transitions in case it would be helpful.
Thank you in advance for your time.
Friendly,
Vaggelis
Hi Vaggelis,
I hope you are having an awesome day and thanks for contacting us regarding your query.
That's weird. I'm not getting this when I load up your webpage, however, I'm going to ask that you disable any other plugins apart from the recommended plugins for the theme and see if this issue still exists.
If it resolves the issue I am going to then ask you to activate the disabled plugins one by one and test the page to see if we can isolate the conflicting plugin if that is the case.
I look forward to your reply
Cheers!
Hello again and i am sorry for the delay.
I tried everything you said step by step but the problem still exists. I want to inform you that this is not happening every time in every load. It is so weird...
Thank you for your time :)
Hi Vaggelis ,
Thanks for your reply.
We have done multiple tests in various browsers but we did not encounter this issue.
Here are some screencast tests we conducted
Safari
http://recordit.co/2meMl1YMHG
Chrome
http://recordit.co/JyMc7bdLNN
We will continue testing to see if we encounter this issue or if you are able to catch this video on a screencast that may assist us, we would greatly appreciate that
Please let me know if there are any more questions that I can answer for you.
Cheers!