I hope you are having an awesome day and thanks for contacting us regarding your query.
What device are you checking from? I just checked from my Mac and it actually opened FaceTime to make an audio call which means it's working perfectly. It's possible that the page is refreshing because you don't have an application to make the call with.
Please provide me with a little more information on this.
The blank page is supposed to be the loading page with the loading icons similar to the one shown when you initially load the site.
The loading page should show the loading icon and should disappear if you do not choose to call the number. This is a bug with the theme and we have reported it to the developers so that they can fix it.
I cannot figure out why the phone number in the header or anywhere is refreshing the page on:
http://plumbingmiami.wpengine.com
The website is not in production yet.
Hi Tom,
I hope you are having an awesome day and thanks for contacting us regarding your query.
What device are you checking from? I just checked from my Mac and it actually opened FaceTime to make an audio call which means it's working perfectly. It's possible that the page is refreshing because you don't have an application to make the call with.
Please provide me with a little more information on this.
Cheers!
It opens Face Time but the original page remains in blank see attachment.
Hi Tom,
The blank page is supposed to be the loading page with the loading icons similar to the one shown when you initially load the site.
The loading page should show the loading icon and should disappear if you do not choose to call the number. This is a bug with the theme and we have reported it to the developers so that they can fix it.
Cheers.
Ok. But I don't see the same behavior in some of my other pages example:
www.topwholelife.com
Here the call button works fine. Is there a work around?
Thanks,
Tom
Hi Tom,
The difference between the two is that one has the page load animation http://plumbingmiami.wpengine.com/ and the other does not.
What maybe you could do is disable the page transition animation on http://plumbingmiami.wpengine.com/.
That might be the temporary workaround.
Cheers.
Yes that did it!
That solution works for me.
Thanks!