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  Public Ticket #1041026
Images/buttons not displaying on front end after update
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  •  1
    Kiley started the conversation

    Hi there,

    I recently updated my version of Wordpress and the Salient theme. After the update, the images, buttons, and nectar sliders are not displaying on the front end. Everything looks fine on the back end. 

    I've already tried to troubleshoot by deactivating plugins, and have also cleared website/browser caches, all to no effect.

    I am currently using:

    Wordpress 4.7.1, Salient 7.6, Salient VC 4.12.1, and PHP 5.6

    Many thanks for any insights to a solution.

    Kiley

  •  8,998
    Tahir replied

    Hey Again,

    Please see: http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/ . Your Theme folder file permissions arent correct . Please contact your hosting provider if you cant seem to fix it via FTP .


    Bes.t


    ThemeNectar Support Team 

  •  1
    Kiley replied

    Hi Tahir,

    Resolved!
    From your image below, I checked for those files and they did not exist on my FTP at all. I had used the Envato Market plugin to update the theme and it seems to not have uploaded everything correctly. I re-uploaded the Theme files manually via my FTP and now the site is working.
    I should have just done a re-install of the theme to begin with. Sorry for the trouble.

    Anyways, thank you very much!
    Kiley