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  Public Ticket #1047210
Site wont load
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Comments

  •  2
    Daz_sa started the conversation

    My site wont load. i have narrowed it down to do something with the posts. Every time i add a post it wont load. Any page that has a post or a blog roll wont load. 

  •   Daz_sa replied privately
  •  8,455
    Tahir replied

    Hey  D, 

    Just checked this option and the site seems to load correctly :  

    Be.st


    ThemeNectar Support Team 

  •  2
    Daz_sa replied

    Hey Thanks for the reply. I just want to check. Did you check the site out  once you had restored some of the post i put in the trash. Because it still doesn't seem to work. Once you have about 5 post on the site. Those pages don't want to load. Example: I have restored some of those posted i had added. ( i did it so that the post would show up on my home page and on freebies page.  All the other pages load except those once posted added. Any help would be much appreciated.  

  •  8,455
    Tahir replied

    Hey Again,

    No i wasnt sure what you meant earlier  .  Your PHP Settings are likely not correct. 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 


    ThemeNectar Support Team 

  •   Daz_sa replied privately
  •  8,455
    Tahir replied

    Hey Again,


    Please check your php server errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ as it would pinpoint it to the cause of the issue.

    Best.


    ThemeNectar Support Team 

  •   Daz_sa replied privately
  •  2
    Daz_sa replied

    Hey, I have tried everything. I tried rolling back wordpress because your theme says it not compatibly with the new wordpress. But that didn't work. I have check all plugins. I have redone the website. Still gives me the same error. If you could please help me find out what the problem is. Its kind of pointless buying this theme if i cant add posts.

  •   Daz_sa replied privately
  •  8,455
    Tahir replied

    Hey Again,

    Sorry for the Weekend Delay . Try increasing the Execution Time and Memory further and test . Most likely your google adds scripts are causing the Issue. 

    Try adding them in a RAW HTML Page Element so that they dont render on the Backend . 

    Bes.t 


    ThemeNectar Support Team 

  •  8,455
    Tahir replied

    Disabled the Backend Editor so you cant edit the posts in Classic Editor and dont have to recreate the posts : 

    Cheers 


    ThemeNectar Support Team 

  •  2
    Daz_sa replied

    I have tried this already. It something to do with the salient theme. I have tried other themes and it works. Not sue what to do.

  •  8,455
    Tahir replied

    Hey Again,

    Try adding the google Adds Scripts in a RAW HTML Page Element instead of normal Text Block so that they dont render on the Backend and only show on Frontend.

    Bes.t 


    ThemeNectar Support Team 

  •  2
    Daz_sa replied

    i have tried that. The post that is active now i have delete all adds scripts. so it is just a plain text post and it still doesn't load.

  •  8,455
    Tahir replied

    And which post is that, Could you provide the url ?


    ThemeNectar Support Team 

  •  2
    Daz_sa replied

    Here is only one post published: http://www.roguepony.co.za/design/1000-free-vector-icons/ 

    i don't think your understanding what the problem is. If i post any post on my website. any page that has a 'blog element' on it wont display. ('Recent blog element' still works). This is the case only with the salient theme and visual composer. (i have tested other theme). 

  •  8,455
    Tahir replied

    Hey Again,

    The problem is that you are adding a Recent Posts Vc element in a Single Post which create a infinite loop in the database . 

    Recent Posts Element can only be used in a Page and not a Single Post . 

    Bes.t


    ThemeNectar Support Team