Okay
  Public Ticket #1048269
Amazon Payments Place Order button not appearing at checkout
Closed

Comments

  • Michael started the conversation

    I've just installed the WooCommerce Amazon Payments Advanced Gateway plugin. When I activate it and you select that option at checkout, all the Amazon payment info shows up but the Place Order button is missing.

  •  2,744
    Andrew replied

    Hi Michael,

    I hope you are having an awesome day and thanks for contacting us regarding your query.

    Have you disabled the plugin? I'm currently on your checkout page taking a look at what's there but I'm not seeing the Amazon option. If that's only available for specific products could you provide me with a link to a product with that option available?

    I look forward to your reply

    Cheers! 

  • Michael replied

    Hey Andrew,

    Sorry about that. It is active again.

  •  8,469
    Tahir replied

    Hey Again,

    Please turn off these Form Styling options and check:  

    Also see: https://themenectar.ticksy.com/article/9234/

    Bes.t


    ThemeNectar Support Team 

  • Michael replied

    Ok, I turned off the form styling options and added that bit of css. The Place Order button still does not appear.

  •  8,469
    Tahir replied

    Hey Again,

    Sorry for the Weekend Delay . Seems to be showing up, or are you referring to another button ?. You have to first sign into Amazon to see that button  . 

    Bes.t



    ThemeNectar Support Team 

  • Michael replied

    The issue comes after you click on the Pay With Amazon button. The Place Order button is not displaying after you select Amazon as your method of payment.

  •  8,469
    Tahir replied

    How can i get to that page ?. Also check your browser console errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Best.


    ThemeNectar Support Team 

  •  8,469
    Tahir replied

    Is there a sandbox user pass that i can use to login to amazon in order to see that button ? .

    Bes.t


    ThemeNectar Support Team 

  • [deleted] replied

    Add something to cart - Go to Checkout - Click on Pay With Amazon at top of page.

    I created a staging version of the site: http://redmondequine.staging.wpengine.com/checkout/

    I tested it on a different theme and it worked fine. For some reason it's hiding the Place Order button when Salient is the theme.

    This is the error it's kicking out:

    Since your browser does not support JavaScript, or it is disabled, please ensure you click the <em>Update Totals</em> button before placing your order. You may be charged more than the amount stated above if you fail to do so. <br/><input type="submit" class="button alt" name="woocommerce_checkout_update_totals" value="Update totals" />


  •   Michael replied privately
  •  8,469
    Tahir replied

    Hey Again,

    This seems like a cross origin issue :

    This might Help: http://docs.aws.amazon.com/apigateway/latest/developerguide/how-to-cors.html

    Be.st 


    ThemeNectar Support Team