Okay
  Public Ticket #1048426
Salient general setting
Closed

Comments

  •  2
    askelfilms started the conversation
    February 4, 2017 at 12:39am

    Hello,


    I am trying to get to the to general setting on the teme, but I cant access it, I get a error message HTTP ERROR 500.

    Could you please tell me how to fix it? I also cant get to contact for.

  •  8,461
    Tahir replied
    February 4, 2017 at 1:45pm

    Hey Again,

    Please check your server for php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ .

    Also since this is a server error its best to have your hosting provider have a look into it . 

    Most Likley your PHP Settings are likely not correct. 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M


    Thanks 

    ThemeNectar Support Team