Hi Jon,

I hope you are having an awesome day and thanks for contacting us regarding your query.

Kindly provide me with the username and password to access your site so that I may have a closer look at what's happening here.

Looking forward to your reply,

Cheers! 

Hi Jon,

Apologies for the late reply.

Yes I work for themenectar but if you do not feel safe then give us the HTTPS access credentials not the wordpress admin credentials so that we can see the site.

Then give us the Code you are using. It might not be working because the theme has changed and the code is old.

Then we would modify it by modifying it on your site from the front end using the devtools on chrome. That way we will make sure it works before we hand it to you.

So make sure you have the offcanvas menu on the site.

Thanks.

Hi there,

Thanks for your reply.

We have investigated the URL you have provided us with and it seems there is a double entry of the following code to two versions of the main style.css sheet.

There are 2 query strings being loaded for this file. version 4.7.2 and 7.6 respectively.

May I ask you to install the following plugin which will remove the query strings from the static file and then check to see if you are still experiencing this issue

https://wordpress.org/plugins/remove-query-strings-from-static-resources/

Please let me know if there are any more questions that I can answer for you.  

Cheers!

This was assigned to Andrew so was not showing up on my queue . 

Add this into the Custom CSS box located in your Salient Options panel (Make Sure there are no red cross in the Box) :

/* add the text as a pseudo css element */
.slide-out-widget-area-toggle:not(.slide-out-hover-icon-effect) a span:after {
    content: "MENU";
    font-size: 18px !important;
    font-weight: 700;
    letter-spacing: 1.5px;
    position: relative;
    left: -81px !important;
    text-decoration: none;
    transition: color 0.2s linear;
    -moz-transition: color 0.2s linear;
    -webkit-transition: color 0.2s linear;
    top: 3px !important;
    /* opacity: 1; */
}

instead of this : 

/* add the text as a pseudo css element */
.slide-out-widget-area-toggle a span:after {
    content: "MENU";
    font-size: 18px !important;
    font-weight: 700;
    letter-spacing: 1.5px;
    position: relative;
    left: -81px !important;
    text-decoration: none;
    transition: color 0.2s linear;
    -moz-transition: color 0.2s linear;
    -webkit-transition: color 0.2s linear;
    top: 3px !important;
    /* opacity: 1; */
}

Bes.t