Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
it was used on the our future page. It was a text block that we tried to edit. The video was done by a girl in another office, I also tried the same. I can edit the text but when you hit save it doesn't do anything. I also made a new text block to edit & save any changes and it was the same issue .
Hi Guys, we have a slight issue. we cant edit pages properly. I have attached a video to show you. We have tried google chrome and firefox.
Hey Again,
Please update to the Latest Version of Salient 8.0 and Salient VC 5.0.1 .
Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .
Best.
ThemeNectar Support Team
all ready upgraded to 8.0 and the new VC, problem is still present.
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
ThemeNectar Support Team
Seems to be working correctly on my end :
ThemeNectar Support Team
it was used on the our future page. It was a text block that we tried to edit. The video was done by a girl in another office, I also tried the same. I can edit the text but when you hit save it doesn't do anything. I also made a new text block to edit & save any changes and it was the same issue .
Hey Again,
Its working perfectly on my end .Try to check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors on that particular page .
Thanks
ThemeNectar Support Team
ok, all try again later, that's now 3 of us having the same issue , different computers. So not sure what the issue is if it work for you
Could you provide a screenshot of the Browser Console as that would show any JS Errors ?.
ThemeNectar Support Team