There is currently a problem with the scroll on the mobile menu on baakjuristen.nl. The website contains 8 2nd menu items, but on a smartphone you can only see 5 or 6. Scrolling is the solution, but that doesn't seem to work. Any idea what created this?
I hope you are having an awesome day and thanks for contacting us regarding your query.
Hmm that's weird. I'd like to take a first-hand look at this, but off the bat I think the issue here is your menu location settings.
If you use an off canvas menu, please ensure that in Appearance > Menus > Manage Locations all your main navigations are set to the same thing (Off Canvas, Top Nav, Top Nav pull right)
If that doesn't work, Kindly provide us with some temporary admin access to your site. We'll be in a better position to spot anything suspicious from here.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/.
Hello,
There is currently a problem with the scroll on the mobile menu on baakjuristen.nl. The website contains 8 2nd menu items, but on a smartphone you can only see 5 or 6. Scrolling is the solution, but that doesn't seem to work. Any idea what created this?
Kind regards,
Jetze
Hi there,
I hope you are having an awesome day and thanks for contacting us regarding your query.
Hmm that's weird. I'd like to take a first-hand look at this, but off the bat I think the issue here is your menu location settings.
If you use an off canvas menu, please ensure that in Appearance > Menus > Manage Locations all your main navigations are set to the same thing (Off Canvas, Top Nav, Top Nav pull right)
If that doesn't work, Kindly provide us with some temporary admin access to your site. We'll be in a better position to spot anything suspicious from here.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/.
I hope this helps
Cheers!
Hi Andrew,
I didn't use the off canvas menu. To check everything I made an admin account for you, so you can check it out yourself:
Username: Administrator
Passwoord: 6r4k2w4ixGKXwuyFmtT9C@N^
Thank you very much for your help. :-)
Hi Jetze,
Apologies for the late reply.
We tested the mobile menu and the scroll works for us.
which specific browser and device is this not working for you?
We might be able to fix it or we will report it as a bug.
Thanks.
I don't know what exactly happened. But it appears to be fixed.
Thanks anyways for your help.