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  Public Ticket #1083315
Help! Update to 8 => Crazy formatting
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Comments

  •  1
    Drew started the conversation
    March 3, 2017 at 3:51pm

    Hey support, 

    This site's home page had a nectar slider, a logo strip (just hid it), the CTA to download a guide, and a video playing in the bg of a row (eclipse)

    Those top "rows" look as if they're in a boxed format.

    Text is crowded right off the page (especially in the Eclipse countdown)

    The nectar slider isn't even visible any more. 

    A gravity form that used to appear in the footer is missing.

    http://www.gocadiz.com/


    Other info

    **I do not have the Nectar slider turned off in the new Functionality settings.

    **I am also using a Child Theme. Does it need to be changed (was working fine with 7.5.2)

    **I'm noticing my Page Headers are missing http://www.gocadiz.com/lodging/

    I usually don't have ticket requests that are that urgent. But this one is! Help needed! please!


  •  8,999
    Tahir replied
    March 3, 2017 at 4:04pm

    Hey Again,

    Please have a look at this Article :Salient 8.0 Child Theme Issues.

    Bes.t

    ThemeNectar Support Team 

  •  1
    Drew replied
    March 3, 2017 at 9:26pm

    Hey Tahir, 

    Thanks! 

    Got that little addition in there. It helped. 

    The next thing that's odd: 


    None of my Gravity Forms appear! 

    *I already contacted Gravity's support. Here's what they sent:

    Richard replied

    		Mar 3, 12:06pm
    Hi Drew, Because your form uses conditional logic it has an inline style of display:none applied, if your page has any JavaScript issues they can prevent the Gravity Forms scripts from running, and when those scripts can't run the inline display:none style can't be removed. You'll want to run through a full theme/plugin conflict test: https://www.gravityhelp.com/documentation/article/testing-for-a-themeplugin-conflict/


    I haven't done the de-bugging just yet. 


    I thought best to go ahead and post my progress here -- You or someone in the community might know exactly the answer. 


    Thanks in advance

    Drew

  •  8,999
    Tahir replied
    March 4, 2017 at 3:02pm

    Hey Again,

    Try turning off the Form Styling Options and see if that makes a Difference : 

    Be.st


    ThemeNectar Support Team 

  •  1
    Drew replied
    March 6, 2017 at 7:57am

    Oooo.  I was hopeful.  But I got back in there and it was already off. 


    :-\

  •  8,999
    Tahir replied
    March 6, 2017 at 8:49am

    Hey Again,

    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Also be sure to check this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Moreover if it doesnt work Turn off the Page Transitions and check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Be.st 

    ThemeNectar Support Team 

  •  1
    Drew replied
    March 9, 2017 at 2:21pm

    Hey everyone, 

    Found a fix. 

    Thanks Tahir on the form styling idea. I checked it out but those settings were already turned off. 


    What ended up working was turning off the Ajax type of page transitions. Weird. It seemed to "free" up a few troubles I was having. 


    My directory plugin pages weren't working either. 


    But with Ajax transitions turned off, they came right back too. 


    Thanks for you help