Okay
  Public Ticket #1097669
I can't make any updates
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Comments

  • Tash started the conversation

    I am unable to make any design updates to my site. The design updates for typography and colour options have gone to the default setting. It seems like all my options have been saved and are available in the backend of the salient site but they are not showing up on the website itself. Visual Composer had also stopped working and I purchased another version from WP Bakery, but this seems to have divided the design of the site into parts that have been put together using salient visual composer and parts that have used the new visual composer.  

  •  9,001
    Tahir replied

    Hey Again,

    Please install the Redux Framework Plugin via the Plugins menu in the WP Dashboard as one of your plugins is loading an older version of Redux and conflicting with the Salient Theme Version.

    Bes.t


    ThemeNectar Support Team 

  • Tash replied

    Hi Tahir, Thanks for your response. I'm a complete novice, so is it just a matter of installing the plugin or is there anything else I need to do once its installed?

  •  9,001
    Tahir replied

    Just install this : https://wordpress.org/plugins/redux-framework/  plugin and it should work . 

    Be.st 


    ThemeNectar Support Team 

  • Tash replied

    I've installed the plugin but it has not made any difference to the design on the site.

  • Tash replied

    Ok it seems to have sorted itself out now!!! Thank You very much Tahir