I hope you are having an awesome day and thanks for contacting us regarding your query.
Videos are usually hidden because of aspect ratio issues that would come up if the video were to be cropped or resized to be displayed on mobile.
Cropping the video would make some aspects get cut off, and resizing it would make the video height too small for proper viewing, as a result, a fallback image is usually used in place of the video to make it seamless.
Hi,
When choosing videobackground in row settings the video does not show on mobile devices, just a blank page. Why?
Best
Hi there,
I hope you are having an awesome day and thanks for contacting us regarding your query.
Videos are usually hidden because of aspect ratio issues that would come up if the video were to be cropped or resized to be displayed on mobile.
Cropping the video would make some aspects get cut off, and resizing it would make the video height too small for proper viewing, as a result, a fallback image is usually used in place of the video to make it seamless.
Sorry for the inconvenience.
Cheers!
Hey Again,
Please see the Explanation by Nectar on using Video on Mobile here :
Be.st
ThemeNectar Support Team