Ok i recently updated a bunch of things, wordpress, wp bakery, salient theme. The issue am having now is in the link provided i clearly have a single page portfolio with elements, now when i go edit that page in visual composer it says
"YOU HAVE A BLANK PAGE START ADDING CONTENT OR TEMPLATE"
i dont see anything. I emailed WP bakery for support and here is what they said
"The issue is because the older visual composer was modified by the theme author by customizing the existing elements and adding the new one's. Now when you updated it, the customization made by the theme author was lost which causes the issue. You can check it with the theme author if there is any way to preserve the customization done by him with the latest version, so that such an issue can be avoided at your end."
I would like for this issue to not continue, i always have to update my elements when i get an update. Please let me know if am doing anything wrong and if you could please help me.
Another issue i seem to have at the moment is when i create a new single portfolio piece and start adding elements, nothing is appearing on the page itself.
You seem to be using an outdated version of the Theme . The Latest is 8.0 . Also using WPBakery VC will likely cause issues as we have a customized version "Salient VC " Bundled with the Theme . See url :http://themenectar.com/docs/salient/installing-plugins/.
Ok i recently updated a bunch of things, wordpress, wp bakery, salient theme. The issue am having now is in the link provided i clearly have a single page portfolio with elements, now when i go edit that page in visual composer it says
"YOU HAVE A BLANK PAGE START ADDING CONTENT OR TEMPLATE"
i dont see anything. I emailed WP bakery for support and here is what they said
"The issue is because the older visual composer was modified by the theme author by customizing the existing elements and adding the new one's. Now when you updated it, the customization made by the theme author was lost which causes the issue. You can check it with the theme author if there is any way to preserve the customization done by him with the latest version, so that such an issue can be avoided at your end."
I would like for this issue to not continue, i always have to update my elements when i get an update. Please let me know if am doing anything wrong and if you could please help me.
Another issue i seem to have at the moment is when i create a new single portfolio piece and start adding elements, nothing is appearing on the page itself.
Thank you in advanced for any help
Hey Again,
You seem to be using an outdated version of the Theme . The Latest is 8.0 . Also using WPBakery VC will likely cause issues as we have a customized version "Salient VC " Bundled with the Theme . See url :http://themenectar.com/docs/salient/installing-plugins/.
Be.st
ThemeNectar Support Team
perfect got that sorted out thanks!