Okay
  Public Ticket #1133022
Gravity Forms on Version 8.0.1
Closed

Comments

  •  1
    Andrew started the conversation
    April 12, 2017 at 4:19pm

    My Gravity Forms are no longer loading for logged-in users in version 8.0.1 of Salient.  They only see the Salient "Custom Loading Image".

    A) How do I downgrade while troubleshooting this issue?

    B) How do I fix this issue?

  •  9,006
    Tahir replied
    April 13, 2017 at 11:01am

    Hey Again,

    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Thanks

    ThemeNectar Support Team 

  •  1
    Andrew replied
    April 13, 2017 at 2:43pm

    I made those 2 changes, but my Gravity Forms still wont load.

  •  1
    Andrew replied
    April 14, 2017 at 12:59am

    We figured it out.

    For future reference, how do I downgrade if a similar issue happens in the future?

  •  9,006
    Tahir replied
    April 14, 2017 at 11:26am

    Hey Again,

    To downgrade you will have to upload the Theme from the Backup given you updated using the Envato Market Plugin . 

    Thanks

    ThemeNectar Support Team