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  Public Ticket #1136711
CF7 checkbox not selectable
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Comments

  • jordidevos started the conversation

    Hi ThemeNectar,

    I am really loving your theme, but I have run into a small problem. I have a newsletter opt-in checkbox in my form. On larger screens it works as intended, but on smaller screens the checkbox becomes uncheckable/unresponsive. 

    I am using the fancy checkbox option, because the normal one looks terrible. If fancy checkbox is turned off, it works on all screens.

    Can you provide me with some magic so that I can keep using the fancy checkbox?

    If this problem is sorted, could you also tell me how to stop the color change of the text next to the checkbox when the checkbox is selected?

    Thanks,

    Jordi

  •   jordidevos replied privately
  •  3,030
    Andrew replied

    Hi there,

    Thanks for contacting us regarding your query.

    Would you be able to create a page with this issue so we may test and see if this is a bug?

    I look forward to your reply. 

    Cheers! 

  •   jordidevos replied privately
  •  9,006
    Tahir replied

    Hey Again,

    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Moreover try Adjusting the Form Styling Options in the Salient Theme Options Panel : 

    Be.st 


    ThemeNectar Support Team 

  • jordidevos replied

    Hi Tahir,

    I have followed your instructions, and played around with the form styling. I am afraid that nothing seemed to work.

    The only setting that fixed my problem is turning off the fancy checkbox setting, which is something that I try to avoid.

    Kind regards,


    Jordi

  •  9,006
    Tahir replied

    Thanks for the Feedback . We havent had anyone else report this yet so have noted to look into this for upcoming updates. 

    Be.st


    ThemeNectar Support Team 

  • Jesse replied

    I am having the same problem as well. Unable to make selection in checkboxes. 

  •  9,006
    Tahir replied

    @Jesse , Please turn off the "Enable Fancy Select/Checkbox ..." Option in the meantime to fix the issue .  A Minor update will be released in the upcoming week .

    Be.st 


    ThemeNectar Support Team