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  Public Ticket #1137462
import demo content
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  • Jangertsch started the conversation

    Dear Salient Team,

    I just bought your template which actually looks very intersting for our needs. I try now for three days to import the demo content for the landing product . I tried both ways, with the one click assistant and also with the old way. Nevertheless, both way are not working. With the assistant it stops after three seconds but I dont get a failure message. With the old way, I get the message that the .xml file has a failure and is empty.. My .php settings should also be finde (see attached)

    You find all printscreens attached. 

    thank you for your effort in helping me! would be great if you can send me a proper xml. file. 


  •  9,006
    Tahir replied

    Hey Jangertsch,

    Your PHP Settings are likely not correct. 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 


    ThemeNectar Support Team 

  • Jangertsch replied

    Dear Tahir! Thank you for this very fast support. I changed now the PHP configuration to your recommendation. Then I waited a little bit but still the same failure.. It doesnt download the demo content. I still doesnt have pictures, menu etc. - it only takes some basic layout settings. 

    let me know what you need from me to fix this. 

    best,

    JG

  •  9,006
    Tahir replied

    Hey Again,

    Yes the Image are not included due to licensing restrictions . Also see: http://themenectar.com/docs/salient/assigning-home-page/ and http://themenectar.com/docs/salient/salient-studio/ .

    Be.st 


    ThemeNectar Support Team 

  • Jangertsch replied

    Ok, thank you. That's all for now. You can close the ticket.

    Have a nice day! 

    best, jan