Okay
  Public Ticket #1142327
Logo on mobile
Closed

Comments

  • aleblanc0930 started the conversation
    April 20, 2017 at 6:14pm

    Hi there,


    I have looked through all of the tickets, double and triple checked the logo heights in the panel, and I still can't get the logo to show up on a retina screen. I just get a blank outline of a square. Any idea why this might be happening? Really need to fix this ASAP!

    Thank you!

    Ashleigh

  •  3,032
    Andrew replied
    April 20, 2017 at 8:55pm

    Hi there,

    Thanks for contacting us regarding your query.

    I am going to forward this request to our second level support as I am unable to replicate this issue without the current availability of a retina screen.

    Cheers! 

  • aleblanc0930 replied
    April 20, 2017 at 8:59pm

    Hi,


    Thanks - In the meantime I put this code in the CSS panel:

    #header-outer {

        display: none!important;

    }


  •  9,007
    Tahir replied
    April 21, 2017 at 11:17am

    Hey Again,

    I am seeing no logo url in the Page Source : 


    Please have a look at this Article :

    Header Logo Not Showing | Cant Change Demo Logo

    Be.st


    ThemeNectar Support Team