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  Public Ticket #1143571
Salient Theme Importer
Closed

Comments

  • barbershop_io started the conversation
    April 21, 2017 at 4:04pm

    Hi I just purchased Salient and am having a small issue getting the importer to work due to alot of assets 404ing in the importer. See attached screen. 

    What I know is my directory structure is....

    /wp-config.php

    /index.php

    /wp-content/themes/salient

    /wp # wordpress in another directory


    The importer is 404ing by looking for assets at /wp/app/wp-content/themes/salient


    Is there a config setting for your theme when It's installed in another directory? 


    Thanks!



  •  9,007
    Tahir replied
    April 22, 2017 at 11:27am

    Hey Corban,

    Your PHP Settings are likely not correct. Also only the demos added after Salient 8.0 have the complete set of demo images included in the demo-content.xml file . 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team