Okay
  Public Ticket #1162986
Request Entity Too Large
Closed

Comments

  • Marco Davide started the conversation
    May 8, 2017 at 11:35am

    Dear ThemeNectar,

    I recently bought you theme, but it seems like something is going wrong during the installation process.

    I tried to contact my hosting company, but they told me to ask you about the requested parameters for the theme installation.

    Please find hereby attached the screenshot of the problem.

    Thank you,

  •  9,009
    Tahir replied
    May 8, 2017 at 12:45pm

    Hey Marco,

    Your PHP Settings are likely not correct. 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team 

  • Marco Davide replied
    May 8, 2017 at 2:13pm

    Solved! Thank you very much!

    I managed to create a php.ini file in my htdocs directory and manually update the limits provided by you.

    Thank you again,
    Marco.